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Administrative Assistant (New York)

Posted about 22 hours ago

OfficeNew York, , United States

Job Description

Provide administrative assistance and for a business owner in New York, following established processes while resolving inquiries efficiently and accurately. Key Performance Indicators: • Maintain accurate ticket and record updates • Escalate complex issues appropriately • Improve resolution quality and customer satisfaction • Achieve consistent performance with minimal rework Qualifications: • High school diploma or equivalent • Ability to work onsite in New York • Authorization to work in the United States Additional Information: Summer Fridays!

Qualifications

Required Qualifications
  • High school diploma or equivalent
  • Ability to work onsite in New York
  • Authorization to work in the United States
  • Ticketing/helpdesk systems
  • Email and chat support tools
  • MS Office (Word, Excel)
  • Customer-focused communication
  • Problem-solving and troubleshooting
  • Time management
  • Attention to detail
  • Professional, empathetic tone
Job details
Workplace
Office
Location
New York, , United States
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Jobs for Humanity
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Jobs for Humanity paves the way to a fairer future for all by connecting historically underrepresented talent to welcoming employers.

Key team members

Jolie den Boer

Jolie den Boer

Mark Mansour

Mark Mansour

Roy Baladi

Roy Baladi

Jacek Koster

Jacek Koster

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