Account Manager

Job Description

We're seeking a dynamic Account Manager to drive sales growth across France and Italy for our academic publishing portfolio. Based in the UK or Germany, you'll be the strategic face of Taylor & Francis in these key European markets, building profitable partnerships, exceeding revenue targets, and shaping the future of academic content delivery across your territory. This is a consultative, relationship-driven role perfect for an ambitious sales professional ready to take ownership of a diverse international market. This is  your opportunity to become one of the strategic faces our customers rely on and a revenue driver our business needs.

What You'll Do:

Own Your Territory – Develop and execute strategic sales plans across France and Italy, exceeding annual targets and maximizing profitability 

Build Partnerships – Cultivate deep, sustainable relationships with key accounts, ensuring exceptional customer satisfaction and long-term value

Drive Growth – Conduct regular customer visits, customize solutions, and leverage our full product portfolio to unlock new opportunities

Be the Market Expert – Gather competitive intelligence, identify trends, and feed insights back to shape our commercial strategy

Collaborate Across Teams – Work seamlessly with editorial, marketing, credit control, and technical teams to deliver outstanding service

Qualifications

What You Bring

• Previous sales experience with a proven track record of consistently meeting or exceeding targets and managing accounts independently
• Academic publishing or book trade knowledge – understanding of the scholarly ecosystem, library sales, or institutional purchasing (or transferable experience from education/information services)
• Business-level fluency in English and French (and ideally Italian) – essential for customer-facing activities, presentations, negotiations, and written communications across territory
• A strong knowledge of the Higher Education market in France
• Consultative selling skills – ability to act as a trusted advisor, uncover customer needs, tailor solutions, and demonstrate value beyond price
• Self-starter mentality – highly motivated to work independently across borders and manage your own territory strategy
• Strong relationship-building abilities – proven track record of cultivating long-term, profitable partnerships and maintaining high customer satisfaction
• Willingness to travel internationally across your territory
• Analytical mindset – comfortable interpreting sales data, market trends, and customer insights to inform strategic decisions and prioritize activities
• Excellent communication skills – clear, confident communicator in writing and verbally with strong grammar; able to collaborate effectively with internal teams
• Proficient in MS Office (particularly Excel and PowerPoint) and CRM systems for pipeline management and reporting
• Target-driven and strategic – balances short-term sales activity with long-term territory development while upholding company policies and profitability

Additional Information

 We believe that great things happen when people connect face-to-face. That's why we work in-person with each other, or with customers and partners, three days a week or more. When you’re not spending time together in one of our offices or other workplaces – like at conference – you get the flexibility and support to work from home or remotely.

This role will require you to travel internationally across France and Italy to meet with partners and customers. You will also need to be able to attend our office in Milton Park, Oxfordshire, 3 days per week when you are not travelling internationally. 

Our Milton Park office will be relocating to Oxford city centre in late 2027 / early 2028, offering an exciting new workplace in the heart of the city.

Closing Date: Applications will close on Friday 17th July 2026. 

What we offer in return: 

• An excellent work/life balance with a fantastic, flexible working culture
• 25 days annual leave per year plus a day off for your birthday 
• 3 additional discretionary days off during the holiday season at the end of the year 
• 4 paid volunteering days each year 
• Company funded single cover private medical insurance  
• Employee assistance programme – offering 24/7 well-being support 
• Share Match – Plan that matches every share purchased with two free shares. 
• Pension scheme 
• Life assurance, plus optical and medical care

Being Yourself at Taylor & Francis 

If you’re excited about working with Taylor & Francis to foster human progress through knowledge, we invite you to apply even if your existing skills and experience don’t fit every item listed above. At Taylor & Francis, we are at our best and most successful when colleagues can be themselves and make a contribution regardless of their identity or background. As a colleague, you will have the opportunity to further innovate and develop in areas that you are passionate about. Our goal is to empower you with the resources, incentives, and flexibility you need to enjoy success at work and to live a healthy, balanced life. 

Taylor & Francis is proud to be an Equal Opportunity Employer. We believe in and value diversity of people and thought, fostering a supportive and inclusive environment where all colleagues can learn and succeed as their true selves. Taylor & Francis recruits, develops, and retains colleagues without regard to any protected personal characteristics or other non-merit based factor. 

We genuinely care about our colleagues, promoting work-life balance, wellbeing, and flexible working. We believe that the skills and experience you bring to Taylor & Francis are invaluable. We want you to have the opportunity to develop your abilities, and to innovate and develop in areas which you are passionate about. To find out more about our business and the great career opportunities please go to our Careers Site: http://www.taylorandfrancisgroup.com/careers 

Or better yet check out our LinkedIn ‘Life’ Page, highlighting our accomplishments, employees, and company culture. It’s also a good way of meeting our recruitment team, who will be happy to advise you on your journey here at T&F. 

https://www.linkedin.com/company/taylor-&-francis-group/life/79e0c27c-afdf-4bbb-84e6-5f8ed5e10bb8/ 

We know that sometimes the 'perfect candidate' doesn't exist, and that people can be put off applying for a job if they don't fit all the requirements. If you're excited about working for us and have most of the skills or experience we're looking for, please go ahead and apply. You could be just what we need! We believe strongly in the value of diversity and creating supportive, inclusive environments where our colleagues can succeed.  As such, Informa is proud to be an Equal Opportunity Employer.  We do not discriminate on the basis of race, colour, ancestry, national origin, religion, or religious creed, mental or physical disability, medical condition, genetic information, sex (including pregnancy, childbirth, and related medical conditions), sexual orientation, gender identity, gender expression, age, marital status, citizenship, or other protected characteristics under local law.    This role may also be available on a flexible working or part time basis – please ask the Talent Acquisition team for more information. 

To find out more about our business and the great career opportunities please go to our Careers Site: https://taylorandfrancis.com/careers/