Job Description
Working in collaboration with retail tean and under the authority of the Retail Manager, the CRM Coordinator will drive customer engagement and optimize CRM performance.
- Manage and maintain the CRM database, ensuring high standards of data integrity an accuracy.
- Develop and implement CRM strategies to improve customer engagement and retention.
- Analyze customer data to generate insights that support sales initiatives.
- Monitor CRM system performance and recommend enhancements to improves efficiency and functionality.
- Callaborate with sales and marketing teams to design targeted campaigns based on customer segmentation.
Qualifications
To be success in this role, we are looking for a candidate who brings a strong client - centric mindset, excellent interpersonal skills and passion for delivering outstanding luxury experience.
- 3 + years experience in CRM department.
- very good excell skils
- Salesforce program knowledge
- Working experience in sales/commercial/ retail more that 2 years.
- Excellent written and spoken English and Spanish are mandatory.
- Ability to handle a complex, multifaced role under preassure.
Additional Information
Competitive salary.
Professional development opportunities
Audemars Piguet is an equal opportunity and affirmative action employer. Audemars Piguet hires without regard to age, sex, sexual orientation, gender identity, genetic characteristics, race, color, creed, religion, ethnicity, national origin, alienage, citizenship, disability, marital status, military status, pregnancy, or any other legally-recognized protected basis prohibited by applicable law.
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In the heart of the Vallée de Joux, a Swiss region that beats to the tune of complicated watch mechanisms, everything started for Audemars Piguet in 1875.
Key team members
Eric PRISSERT
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