Customer Service Operations Specialist

Customer Service Operations Specialist
Full-Time Onsite – West Babylon, NY
Monday–Friday | 8:00 AM – 5:00 PM

As the Customer Service Operations Specialist, you will play a key role in supporting customer service operations, coordinating schedules, and ensuring seamless communication between customers, technicians, vendors, and internal team members. The ideal candidate is proactive, detail-oriented, and capable of managing multiple priorities with professionalism and accuracy.

What You’ll Do

• Professionally answer incoming calls and provide exceptional customer support
• Maintain accurate records, data entry, and office documentation
• Communicate effectively with technicians and internal departments
• Support daily office operations and administrative workflows
• Assist in maintaining organized processes in a high-volume environment

What You Bring

• Service Experience Preferred
• Strong communication and interpersonal skills
• Excellent multitasking and organizational abilities
• Comfortable working in a fast-paced, service-driven office
• Proficient computer and typing skills
• Previous administrative, receptionist, or office coordination experience preferred
• Ability to work independently while supporting a collaborative team environment

Compensation & Benefits

• Pay Range: $20-$25
• Medical insurance
• Paid Time Off + 11 Paid Holidays
• 401(k) with Company Match up to 4%

Why Join Air Comfort Service Group?

We offer an opportunity to join a growing company where your contributions directly impact the customer experience and operational success. If you are dependable, professional, and ready to grow with a dynamic team, we encourage you to apply today.