Program Director Jobs

Job Description

Primary Function of Position

The Endoluminal Program Director (EPD) is a senior commercial leader responsible for driving the growth, scalability, and performance of the Ion business across the Europe Direct Region. This role plays a critical part in building, developing, and leading a high-performing Endoluminal Clinical Sales organization while fostering strong customer partnerships and advancing programmatic excellence throughout the installed base.

Reporting to the VP Endoluminal Market Development and Commercialization Europe, the EPD is accountable for recruiting, coaching, and developing talent, establishing and strengthening relationships with key opinion leaders and executive stakeholders, and ensuring consistent execution of commercial strategies that drive procedural growth and customer success. Success in this role requires strong leadership, performance management, cross-functional collaboration, and the ability to scale best practices across diverse markets.

As a strategic business leader, the EPD must anticipate evolving business needs, identify opportunities for growth, and effectively align resources to achieve organizational objectives. The role also requires a demonstrated ability to deliver accurate forecasting, drive operational rigor, and cultivate a culture aligned with Intuitive’s mission, values, and commitment to customer excellence.

Essential Job Duties

• Recruit, develop, and lead a high-performing Endoluminal Clinical Sales team across the Europe Direct Region.
• Drive execution of the Ion commercial strategy to achieve and exceed procedural growth, revenue, and organizational goals.
• Coach and support Endoluminal Program Managers (EPMs) in performance management of QBR/ETA teams.
• Foster a culture of accountability, collaboration, innovation, and continuous improvement aligned with Intuitive's mission and values
• Drive strong cross-functional collaboration and alignment across teams
• Maintain team focus and commitment to the defined Ion commercial strategy
• Partner closely with Endoluminal Sales Directors (ESDs) and Endoluminal Sales Managers (ESMs) to deliver a best-in-class customer experience and maximize customer success
• Develop and maintain strategic relationships with physician leaders, executive stakeholders, and key opinion leaders to accelerate market adoption and advocacy
• Identify, scale, and implement best practices, programs, and processes that support accelerated growth of the Ion procedure business
• Effectively allocate and leverage organizational resources to achieve commercial objectives while maintaining budget discipline
• Drive a solution-focused culture in a dynamic and challenging environment

Qualifications

Required Skills, Education and Experience

• Bachelor’s degree or equivalent experience required
• Minimum of 8 years sales experience with minimum of two years sales management experience; preference for experience in healthcare or capital sales
• Proven track record of recruiting, developing, and leading high-performing sales teams within the healthcare industryExcellent interpersonal and communication skills in English
• Ability to travel up to 50%, dependent upon account distribution

Preferred Skills and Experience

• Experience leading multi-country or multi-regional commercial teams within Europe

Additional Information

Intuitive is an Equal Employment Opportunity Employer. We provide equal employment opportunities to all qualified applicants and employees, and prohibit discrimination and harassment of any type, without regard to race, sex, pregnancy, sexual orientation, gender identity, national origin, color, age, religion, protected veteran or disability status, genetic information or any other status protected under federal, state, or local applicable laws.

We will consider for employment qualified applicants with arrest and conviction records in accordance with fair chance laws.

U.S. Export Controls Disclaimer:  In accordance with the U.S. Export Administration Regulations (15 CFR §743.13(b)), some roles at Intuitive Surgical may be subject to U.S. export controls for prospective employees
who are nationals from countries currently on embargo or sanctions status.

Certain information you provide as part of the application will be used for purposes of determining whether Intuitive Surgical will need to (i) obtain an export license from the U.S. Government on your behalf (note: the government’s licensing process can take 3 to 6+ months) or (ii) implement a Technology Control Plan (“TCP”) (note: typically adds 2 weeks to the hiring process).  

For any Intuitive role subject to export controls, final offers are contingent upon obtaining an approved export license and/or an executed TCP prior to the prospective employee’s
start date, which may or may not be flexible, and within a timeframe that does not unreasonably impede the hiring need. If applicable, candidates will be notified and instructed on any requirements for these purposes. 

This position may be filled at a different job level than listed here depending on
business need and/or on the selected candidate’s experience, knowledge and skills.
Compensation will be based primarily on the job level at which the role is filled and the
candidate’s qualifications, consistent with applicable law.