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About this role

About us: We are one of the top three automotive retailers in the UK, proudly representing 32 manufacturer brands, selling a huge range of new and used vehicles from over 150 dealerships across the UK and Ireland.

We believe our people are our greatest asset, and we’re committed to recognising the valuable contribution each person makes. That’s why we continue to invest in a leading rewards and benefits package designed to support your career, wellbeing, and life outside of work.

Broker Sales Support Advisor

Group Fleet | Home Based / Hybrid | Salary £29,750 plus bonus opportunity

We are recruiting for a Broker Sales Support Advisor to help deliver a high‑quality service to customers and broker partners. The role supports the Broker Sales Team across quoting, order progression, funding and delivery, ensuring all activity follows our processes and supports a compliant broker partnership.

What you will do

Vehicle quoting on the online Fleet dealer management system
Load and maintain deal information for tracking and processing
Respond to customer and broker queries accurately and on time
Process finance agreements and liaise with funders on decisions and appeals
Maintain digital deal packs and system records including Keyloop, Salesmaster and LPL
Arrange vehicle deliveries efficiently and cost effectively
Manage relationships with dealers, funders and delivery agents
Manage debt and payouts to ensure prompt funder payment
Provide MI reporting to the broker network
Monitor market trends

What you need

Experience in a similar role
Strong IT skills and confidence using online databases
High attention to detail
Motor trade experience desirable
Strong communication and customer service skills
Ability to build effective long‑term relationships
Self‑motivation and commitment to high standards

Conduct expectations

This role requires adherence to FCA Individual Conduct Rules including acting with integrity, due skill and care, and treating customers fairly.

Core Benefits:

Competitive salaries with structured pay scales and progression as you grow within the business
Generous annual leave that increases with your length of service
Enhanced family leave, including 6 months’ full pay for maternity and adoption leave, and 2 weeks’ full pay for paternity leave
Access to Techscheme for discounted technology purchases with flexible payments

Health & Wellbeing:

Eyecare vouchers to help cover vision care needs
Smart Health – 24/7 access to GP services to support your mental and physical wellbeing
Dental insurance for everyday dental care and unexpected treatments
Optional critical illness cover for peace of mind during life's most challenging moments

Financial Wellbeing:

MyView PayNow – access a portion of your pay as you earn, with features to stream, save, and track your money through a user-friendly app
Free will writing services to help plan for the future
Flexible life assurance options and partner life assurance for added protection

Leisure & Lifestyle:

Discounted gym memberships to support an active lifestyle
Travel insurance to help you explore with confidence
Access to home and technology vouchers
bYond card and a wide range of exclusive retail and lifestyle discounts

We strongly believe in nurturing and providing our people with specific manufacturer brand and management training to enhance career development opportunities. We have a great bunch of people, and we like to celebrate and encourage success at all levels.

Lookers and Charles Hurst are an equal opportunities employer. We are committed to a working environment that is free from discrimination, is inclusive, and empowers our people to bring their whole self to work and reach their full potential.

If your application is successful, we will conduct relevant employment checks prior to you commencing employment with us. These will include verifying your recent employment, address, credit history and a standard criminal record check. For roles that require you to drive, a driving licence check will also be carried out. Please note, all offers of employment are made subject to a 6 month probation period commencing from your start date.

We take our data protection responsibilities very seriously and are committed to upholding and respecting your privacy rights. Information about how we will process your data including the types of data we collect, the purposes for which we use it, who we may share it with and how long we keep it are set out in our privacy notice. It also includes information about your individual privacy rights. Please make sure you read our Privacy Notice so that you understand how we may collect and use your data.

About Lookers

Lookers Motor Group offer new and used cars from leading manufacturers, as well as extensive aftersales services. Available across the UK.

Team

Duncan Gray