Account Receivable Officer

Job Description

1. Billing & Invoicing

• Prepare and issue accurate invoices to customers, corporate clients, and agents
• Ensure all revenue transactions are correctly captured (e.g., rooms, F&B, events, services)
• Verify supporting documents before invoicing

2. Accounts Receivable Management

• Maintain up-to-date customer accounts and ledgers
• Monitor aging reports and follow up on overdue balances
• Reconcile customer accounts regularly

3. Collections

• Follow up with clients on outstanding invoices via email, calls, and statements
• Negotiate payment plans where necessary
• Escalate problematic accounts to management

4. Reconciliation & Reporting

• Perform regular reconciliation between sub-ledger and general ledger
• Assist in month-end closing and reporting processes
• Prepare AR aging reports and highlight risks

5. Credit Control

• Assess and monitor customer credit limits
• Ensure compliance with company credit policies
• Recommend suspension or adjustment of credit facilities when needed

6. Audit & Compliance

• Ensure proper documentation for audit purposes
• Support internal and external auditors (important in your audit-heavy environment)
• Maintain strong internal controls over receivables

7. System & Process Management

• Record transactions in financial systems (e.g., ERP / Opera / accounting software)
• Identify process improvements to enhance efficiency and reduce errors

Qualifications

Qualifications & Experience

• Diploma / Degree in Accounting, Finance, or related field
• 2–5 years experience in accounts receivable or finance role
• Experience in hospitality/accounting systems (e.g., Opera, Sun, SAP) is an advantage

Skills & Competencies

• Strong attention to detail and accuracy
• Good communication and negotiation skills
• Strong analytical and reconciliation skills
• Ability to work under pressure and meet deadlines (especially during audits)
• Proficiency in Excel and accounting software

Personal Attributes

• High integrity and professionalism
• Proactive and results-oriented
• Strong organizational skills
• Ability to work independently and as part of a finance team

Additional Information

WORK WITH CONSTANCE

🌿 Join a team where well-being, career development, and collaboration are at the heart of everything we do.

• We believe in continuous learning and growth to help our teams achieve their full potential.
• A strong family spirit is part of our identity, we support and care for one another.
• We offer international career opportunities, allowing you to develop within a renowned luxury hospitality group.
• Our passion for luxury hospitality is reflected in every detail of the guest experience.
• We are committed to environmental and societal contributions, integrating sustainability into everything we do.

🌿We want our team members to feel valued and supported, offering a work environment that encourages excellence, personal growth, and cultural diversity. By nurturing employee satisfaction, we create a positive mindset that naturally translates into exceptional guest service.

🌿 Be part of a company that values people, innovation, and excellence.