Functional Analyst

At Quento, the ICT arm of the Qualco Group, we deliver comprehensive and innovative solutions across AI, Digital Engineering, Cloud, and Cybersecurity, helping businesses accelerate digital transformation. With a presence in Greece, Luxembourg, and Belgium, and backed by the expertise of the Qualco Group, we combine deep technical knowledge with strategic partnerships to support business growth.

At Quento, we empower our people to innovate and lead in delivering transformative ICT solutions to our clients worldwide. Our high-performing, dynamic, and collaborative environment fosters professional growth at every stage.

Quento Technologies seeks a highly motivated and experienced Functional Analyst:

Responsibilities:

• Act as a central liaison between business teams, project management, and technical stakeholders, ensuring continuous communication and alignment.
• Organise and lead cross-functional workshops with business and IT stakeholders to gather requirements, align on processes, and drive decision-making.
• Analyse current (AS-IS) business processes and design target (TO-BE) processes, ensuring consistency, feasibility, and alignment with project constraints.
• Elicit, document, and manage business requirements, translating them into user stories, use cases, and acceptance criteria.
• Maintain functional documentation including specifications, process flows, and design decisions, ensuring traceability and clarity.
• Support agile delivery activities by managing backlogs, refining user stories, and tracking progress using Azure DevOps.
• Monitor implementation progress by identifying risks, dependencies, issues, and coordinating their resolution with relevant stakeholders.
• Contribute to testing activities, including functional validation, defect tracking, and ensuring quality of delivered solutions.
• Define and validate user experience, ensuring usability, accessibility, and alignment with business needs and technical feasibility.
• Support change management and adoption, including preparation of training materials, user documentation, and end-user support during rollout.
• Ensuring that all activities and duties comply fully with regulatory requirements, including the Group Anti-Bribery and Corruption Policy.

Requirements

• Bachelor's degree in Information Technology, Engineering, Business, or a related discipline
• Minimum of 3 years of experience in business analysis and/or requirements engineering
• Proven experience in defining requirements to improve business processes and systems
• Strong experience in business analysis activities, including investigation, analysis, review, and documentation of business goals, processes, and data
• Experience in developing and refining functional specifications and acceptance criteria in collaboration with stakeholders and technical teams
• Ability to quickly understand new business areas, including their objectives, processes, and policies, as well as effectively collaborate with business stakeholders
• Excellent interpersonal and communication skills, with the ability to convey complex technical information clearly and concisely (both verbally and in writing)
• Familiarity with Agile development methodologies and tools
• Certification in Agile methodologies (PSPO I) or CBAP will be considered as an asset.
• Background in financial services will be considered as an asset
• Excellent knowledge of Microsoft Teams , SharePoint Online, Power Apps, Power Automate, Integration across Microsoft 365 components Azure cloud environment, including Azure DevOps for backlog management, user story tracking, and defect management
• Excellent knowledge of English equal to C1 or above

Benefits

This role is an on - site opportunity in Luxembourg.

CV submitted in English.

Your race, gender identity and expression, age ethnicity or disability make no difference in Quento we want to attract, develop, promote, and retain the best people based only on their ability and behavior.

Disclaimer: Quento collects and processes personal data in accordance with the EU General Data Protection Regulation (GDPR). We are bound to use the information provided within your job application for recruitment purposes only and not to share these with any third parties. For more details on the processing of your personal data during the Recruitment procedure, please be informed in the Recruitment Notice, before the submission of your application.