Job Description
You are responsible for all the exceptional guest experience journey, from the begginning till check out.
You and your team will make our guests feel welcome and make their stay comfortable and memorable.
What is in it for you:
Employee benefit card offering discounted rates in Accor worldwide
Learning programs through our Academies
Opportunity to develop your talent and grow within Accor
Attractive salary and bonus Health and sport benefits Staff meals
What you will be doing:
Ensures that guests' have a smooth running stay at the hotel,
Manages and motivates front office team in order to provide high quality services for guests,
Ensures the department meets its quantitative and qualitative targets,
Increases revenue through his/her sales efforts and by managing rooms revenue effectively
(Revenue Management)
Qualifications
Your experience and skills include:
Guest focused personality is essential
Additional Information
Experience is an asset
Prior experience working with Opera
Strong interpersonal and problem solving abilities
Other open roles at Accor(6)
We are Accor We are more than 290,000 hospitality experts placing people at the heart of what we do, creating emotion for our guests, and nurturing passion for service and achievement beyond limits. Building on the strength of our teams and of our fully integrated ecosystem of leading brands, personalized services & expert solutions, we break new ground to reimagine hospitality and inspire new ways to experience the world. We are dedicated to suit all desires and needs, and reinvent the guest experience every day with our 45 hotel brands across all segments- 5,600 properties around the world from luxury five-star palaces to smart economy hotels, exquisite residences to full-service resorts. Because we take care of millions of guests and each of our hotels is a world in itself, where every action counts. We strive to make positive impact both locally and globally, to ensure hospitality benefits not only the few, but all.
Key team members
Antoine Couve
Emmanuel de Feydeau
Raoul PICCIN
Julie White
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