Job Description
- Contributes to the definition for scope of handover to operations
- Participates in the definition and ensures consistent execution of operational procedures
- Executes 1st level service desk for IT service portfolio
- Executes 2nd and assists 3rd level support for all relevant IT solutions
- Picks up and prioritize Service Requests & Incidents
- Administrates, monitors, and operates existing IT systems
- Creates, approves, manages, and maintains IT continuity plans
- Administrates and manages user identity and access to IT systems
- Ensures security protection and technical realizations for IT systems
Qualifications
- University Degree in Information Technology, Computer Science, Engineering, or a related field.
- Minimum 1 year of experience in IT Operations, Service Management, or a similar role.
- Basic knowledge of IT infrastructure, systems, and service management processes.
- Experience with reporting tools and data analysis is an advantage.
- Strong analytical and problem-solving skills.
- Good communication and stakeholder management skills.
- Ability to work in a dynamic and international environment.
- Proficiency in MS Office applications.
- Fluent English (B2 level or higher).
Additional Information
People of all genders are always meant equally; for linguistic simplification and better readability, only the masculine form is used in the text.
LEONI processes your application data in an IT-system that is consistent across the company and uses Foreign Service providers. By sending your application, you agree to this procedure. LEONI ensures the compliance with data protection.
LEONI Wiring Systems Tunisia SARL
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Find out how the LEONI Group is helping to shape the mobility of the future with its innovative cable and wiring systems.
Key team members
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