UX/Employee Researcher
Posted 15 days ago
Envision Employment Solutions is currently looking for UX/Employee Researcher for one of our partners, a leader in the Consulting & Technology Services!
Objective:
The UX/Employee Researcher uses methods such as interviews, focus groups, surveys, and observational studies to collect data, which is then analyzed to identify patterns and opportunities for improvement. They need to create and maintain Personas and work with the rest of the team to best utilize the information regarding user behaviors.
Responsibilities:
- Work closely with HR Business Partners and supporting them in measuring and analyzing employee satisfaction at work and its impact on technology.
- Use existing employee feedback initiatives to review results and analyze root causes together with Data Scientist.
- Conduct User Research: Plan and carry out qualitative and quantitative research studies, such as interviews, surveys, usability tests, and field observations.
- Analyze User Feedback: Examine data from support tickets, feedback channels, and user forums to identify common pain points and opportunities for improvement.
- Develop Personas: Create detailed user personas based on research to help the team understand and cater to different user segments.
- Plan and conduct employee research to receive qualitative or quantitative data or/and to find explanations for the Data Analysts analysis findings.
- Create presentations to show the results.
- Update status of ideas and analysis in the Experience Management Tracker.
- Reports progress, issues, and risks to Account Manager.
Requirements
- Ability to understand and share the feelings of others, crucial for creating user-centric solutions.
- Proficiency in interpreting complex user behavior data and turning it into insightful findings.
- Excellent written and verbal communication skills for reporting research outcomes and influencing decision-making.
- Experience working with cross-functional teams and stakeholders.
- Knowledge of a wide range of user research methodologies and when to apply them.
- Strong ability to address usability issues and propose clear, evidence-based solutions.
- Familiarity with user experience tools and software, including UX design and prototyping tools.
- A degree in Human-Computer Interaction, Psychology, Design, or a related work experience
- Prior experience in UX research, preferably in an IT or digital product environment.
Other open roles at Envision Employment Solutions(6)
Envision was founded in 2013 to support the Egyptian market with Talent Solutions. We provide full recruitment, headhunting, payroll, and onboarding services for your temporary, permanent, and full-time employee needs. We now successfully support some of the country’s largest businesses across the MENA regions. We have been immensely successful in creating a global network of highly adept intelligent professionals that can add value by enabling organizations to achieve their mission critical projects and goals. Keeping pace with the ever-changing business landscapes, and the growing need for talented professionals has become ever more challenging. This is where Envision comes into play to bring skilled candidates to your organization. Our professional consultants are exceptionally skilled in identifying top talent in the MENA region and matching them with our client’s needs. We have a wide network of talents across various sectors, with a focus on the IT/Software sector. All our resources are multifaceted and come with years of commended performance. Project completion rate of our consultants is 95%, 5% is attributed to unforeseen situations like project shutdown, health issues, relocation, etc. We appreciate the experience that our candidates bring from various industries, and we like to leverage it for the mutual benefit of both clients and candidates. We work in partnership with your management team, hiring managers or Talent team to determine your recruiting needs, while optimizing your hiring budget.
Key team members
Maha Samy Hanafi
Christine William
Hany Aly
Reema Elabi
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