Dutch Speaking Customer Agent For Netflix

About Mercier Consultancy Group

Mercier Consultancy Group is one of Europe's most respected international recruitment and business process outsourcing firms, connecting exceptional multilingual talent with world-class employers across a wide range of industries. With a proven track record of placing thousands of professionals in rewarding careers throughout Europe, we pride ourselves on delivering a seamless, supportive, and premium candidate experience from first contact to successful placement. At Mercier Consultancy Group, we don't just find you a job — we help you build a career and a lifestyle you'll love.

Job Overview

Mercier Consultancy Group is actively seeking a motivated and customer-focused Dutch Speaking Customer Agent For Netflix to join a dynamic international team based remotely within Greece. In this exciting Dutch-speaking jobs opportunity, you will serve as a frontline brand ambassador for one of the world's leading streaming platforms, delivering outstanding support to Dutch-speaking subscribers across a variety of channels. This is a rare chance to combine your passion for entertainment and streaming with a fulfilling professional role — all while enjoying the exceptional quality of life that Jobs in Greece have to offer.

Key Responsibilities

Provide prompt, professional, and empathetic customer support to Dutch-speaking Netflix subscribers via phone, email, and live chat
Assist customers with account management queries including subscription plans, billing issues, payment methods, and profile settings on the streaming platform
Troubleshoot technical issues related to streaming quality, device compatibility, app performance, and content playback
Guide customers through the features and functionality of the Netflix platform, ensuring they get maximum value from their subscription
Accurately log all customer interactions and resolutions within the internal CRM system, maintaining high data quality standards
Escalate complex or unresolved technical and billing issues to the appropriate specialist teams in a timely and professional manner
Stay up to date with the latest Netflix content releases, platform updates, and service changes to provide accurate and relevant information to customers
Consistently meet or exceed key performance indicators including customer satisfaction scores, response times, and first-contact resolution rates

Requirements

Native or fluent Dutch language skills (both spoken and written) are absolutely essential for this role
A valid EU passport or EU citizenship is mandatory for eligibility
A good working knowledge of English for internal communication and team collaboration
Previous experience in customer service, technical support, or a client-facing role is a strong advantage — particularly within the streaming platforms or digital media industry
Comfortable working with digital tools, CRM platforms, and troubleshooting consumer technology products or streaming applications
Strong communication skills with a customer-first mindset, the ability to remain calm under pressure, and a genuine enthusiasm for delivering exceptional service

Benefits

What We Offer

Competitive Monthly Salary reflecting your skills and experience
Fully Paid Professional Training to set you up for success in the streaming platforms industry
Comprehensive Health Insurance coverage
Fully Paid Relocation Package including return flight to Greece, airport transfer, and hotel accommodation upon arrival
Monthly Performance Bonus rewarding your dedication and results
2 Extra Salaries Per Year — a 13th and 14th salary paid annually, giving you exceptional financial security
Remote work arrangement within Greece, offering flexibility and an outstanding work-life balance
A vibrant, multicultural team environment with colleagues from across Europe and beyond
And Much More...

Life in Greece

Relocating for the Dutch Speaking Customer Agent For Netflix position in Greece means embracing one of the most breathtaking and culturally rich countries in all of Europe. Greece is blessed with over 300 days of glorious sunshine per year, a spectacular Mediterranean coastline, ancient historical landmarks, and a warmth and hospitality that is world-renowned. Whether you're exploring the iconic ruins of Athens, island-hopping across the Aegean, or simply unwinding on a sun-drenched beach, Greece offers a lifestyle that is virtually unmatched — making it one of the most desirable destinations for professionals seeking Dutch-speaking jobs abroad.

Beyond its natural beauty, Greece boasts a remarkably affordable cost of living compared to many Western European countries, meaning your salary goes further here than almost anywhere else in the EU. The food culture alone — from fresh seafood tavernas to vibrant local markets — makes everyday life in Greece a genuine pleasure. For Dutch-speaking professionals considering Jobs in Greece, the combination of career growth, financial benefits, a supportive international community, and the extraordinary Greek way of life creates an opportunity that is truly difficult to resist. Greece is not just a place to work — it is a place to truly live.

How to Apply

If you are a fluent Dutch speaker ready to take the next exciting step in your career within the streaming platforms industry, we would love to hear from you. This Dutch Speaking Customer Agent For Netflix position in Greece represents a truly outstanding opportunity — combining a rewarding role with one of the world's most iconic entertainment brands, an exceptional benefits package, and the incredible experience of living and working in Greece. Don't let this opportunity pass you by.

Click Apply Now to submit your application today, and a dedicated consultant from Mercier Consultancy Group will be in touch to guide you through every step of the process. Your next great adventure starts here.

Dutch Speaking Customer Agent For Netflix - Work In Greece - Paid Relocation