About Mercier Consultancy Group

Mercier Consultancy Group is one of Europe's most respected international recruitment and business process outsourcing firms, connecting exceptional talent with world-class organisations across a wide range of industries. With a proven track record of placing multilingual professionals in rewarding careers throughout Europe, we pride ourselves on delivering a seamless, fully supported recruitment experience. Our mission is simple: to match the right people with the right opportunities — and to ensure every candidate thrives from day one.

Job Overview

Mercier Consultancy Group is proud to present an outstanding opportunity for a Dutch Speaking Customer Service Agent For Avis position in Greece — one of the most exciting Dutch-speaking jobs currently available in the European tourism sector. In this dynamic remote role based within Greece, you will serve as the first point of contact for Dutch-speaking travellers seeking vehicle rental solutions through Avis, one of the world's most iconic mobility and travel brands. This is a fantastic chance for a customer-focused professional to build a rewarding career in the thriving tourism industry while enjoying the unmatched lifestyle that Jobs in Greece have to offer.

Key Responsibilities

Deliver exceptional customer service to Dutch-speaking travellers via phone, email, and live chat, addressing enquiries related to car rental bookings, reservations, and modifications within the tourism context
Assist customers with travel itinerary adjustments, vehicle upgrade requests, and special requirements, ensuring a smooth and memorable rental experience
Handle complaints and service issues professionally and empathetically, applying effective problem-solving techniques to achieve swift, satisfactory resolutions
Provide accurate information regarding Avis products, pricing, promotional offers, and tourism-related travel policies to Dutch-speaking clients
Process reservations, cancellations, and billing queries with precision, adhering to company procedures and tourism industry compliance standards
Collaborate with internal teams and escalate complex cases to the appropriate departments when required, ensuring seamless service continuity
Maintain up-to-date knowledge of travel trends, seasonal tourism demands, and Avis service updates to provide informed, high-quality support
Record all customer interactions accurately within the CRM system, contributing to continuous service improvement and quality assurance initiatives

Requirements

Native or fluent Dutch language proficiency (both spoken and written) is mandatory for this role
Valid EU passport or national ID allowing the right to work within the European Union (mandatory)
A genuine passion for customer service and a commitment to delivering outstanding experiences, particularly within the tourism or travel sector
Strong communication and interpersonal skills, with the ability to remain calm, professional, and empathetic under pressure
Good working knowledge of English to communicate effectively with internal teams and management
Previous experience in customer service, tourism, hospitality, or a related field is considered a significant advantage
Comfortable working remotely with a reliable internet connection, and able to self-manage workload within a structured team environment

Benefits

What We Offer

Competitive Monthly Salary reflective of your skills and experience in the tourism industry
Fully Paid Training programme to ensure you are fully equipped and confident from day one
Comprehensive Health Insurance coverage for your peace of mind
Fully Paid Relocation Package including return flight, airport transfer, and hotel accommodation upon arrival in Greece
Monthly Performance Bonus rewarding your dedication and outstanding results
2 Extra Salaries Per Year in the form of a 13th and 14th salary bonus, providing exceptional financial stability
A fully remote working arrangement within Greece, offering flexibility and work-life balance
Career development opportunities within a growing international organization
And Much More...

Life in Greece

Relocating to Greece means embracing one of the most enviable lifestyles in all of Europe. Greece is a country that captivates with its extraordinary combination of ancient history, vibrant modern culture, and breathtaking natural landscapes. From the sun-drenched islands of the Aegean to the cosmopolitan energy of Athens, Greece offers a quality of life that is simply unmatched — with over 300 days of sunshine per year, a warm and welcoming local community, and a rich cultural heritage that continues to inspire the world. For professionals pursuing Dutch-speaking jobs in the tourism sector, Greece truly represents the perfect backdrop for both career growth and personal fulfilment.

Beyond its stunning scenery, Greece is celebrated for its world-renowned cuisine, affordable cost of living, and the legendary warmth of its people. Whether you spend your weekends exploring ancient ruins, dining on fresh Mediterranean food by the sea, or discovering hidden local gems, life in Greece promises to enrich you in ways that go far beyond the professional. For those considering Jobs in Greece, the combination of a rewarding Dutch Speaking Customer Service Agent For Avis position in Greece and the extraordinary Greek lifestyle makes this one of the most compelling career opportunities available today. Greece is not just a destination — it is a place where you can truly build a life worth living.

How to Apply

If you are a Dutch-speaking professional ready to take the next exciting step in your career within the tourism industry, we want to hear from you. This is a rare and highly rewarding opportunity to join a globally recognised brand, supported every step of the way by the expert team at Mercier Consultancy Group. Do not let this opportunity pass you by — click.

Apply Now to submit your application and one of our dedicated recruitment specialists will be in touch with you shortly. We look forward to welcoming you to the Mercier Consultancy Group family and helping you begin your new adventure in Greece.

Dutch Speaking Customer Agent For Avis - Work In Greece - Paid Relocation