Head of Commercial & Partnerships - #35138

This is an exciting opportunity for a strategic and data-driven Head of Commercial & Partnerships to join a fast-growing healthcare SaaS company and lead its entire revenue engine across sales, marketing, and partnerships. You will drive scalable revenue growth, optimize commercial performance through metrics and systems, and play a key role in shaping the company's next stage of expansion alongside the founders and executive leadership team.

Company Profile:
Our client is the leading platform connecting Nurse Practitioners (NPs) with collaborating physicians across the United States. Their service streamlines an often-complex process—enabling NPs to quickly, affordably, and confidently find physician collaborators to meet state requirements and launch their practices.

The company is profitable, founder-led, and rapidly growing, currently supporting 1,300+ active providers across the US, offering both strong scale and meaningful impact in the healthcare space.

Overall purpose and responsibilities of the role:

We are hiring a Head of Commercial & Partnerships to own the full revenue engine: sales, marketing, and steady-state partner relationship management. This leader will sit above the Director of Sales and the marketing function and will be accountable for turning marketing investment into pipeline - and pipeline into predictable, efficient revenue.

This is a builder role, not a caretaker seat. You will inherit a working sales motion and real momentum. Your job is to make that motion repeatable, measurable, and capital-efficient: a commercial organization that runs on systems, metrics, and operating discipline rather than heroics.

Duties and Responsibilities:

Direct Reports:

Director of Sales; Head of Marketing / Marketing Function

WHAT YOU WILL OWN

Revenue & Sales

• Own the revenue number across new business and expansion.
• Manage, coach, and develop the Director of Sales and the broader sales team.
• Strengthen the sales process and pipeline discipline, including our Sandler-based methodology, forecasting accuracy, stage conversion, and rep ramp.
• Improve funnel conversion while protecting unit economics; CAC efficiency is a first-class metric, not an afterthought.
• Own end-to-end analysis of the full acquisition funnel from lead generation to closed revenue, identifying and resolving conversion bottlenecks across stages.
• Drive continuous optimization of commercial performance through data-driven improvements across sales execution and funnel efficiency

Marketing

• Own demand generation end to end and align it tightly with sales so top-of-funnel and conversion operate as one motion.
• Manage paid, organic/SEO, lifecycle, and content channels with a sharp focus on CAC, payback, and revenue quality.
• Build reporting that connects marketing spend to pipeline and closed revenue so every dollar can be defended.
• Lead performance evaluation of marketing activities using CAC, ROAS/ROMI, and conversion metrics to improve acquisition efficiency.
• Identify and close capability gaps in marketing execution through hiring, tooling, or external expertise where needed.

Partnerships - Steady-State Relationship Management

• Own ongoing relationship management for the existing partner book, including check-ins, coordination, inbound partnership interest, and light coalition participation.
• Keep partner relationships warm, organized, and well-documented.
• Coordinate with founders on opportunities that may require strategic positioning, regulatory sensitivity, or founder-level relationships.
• Act as executive owner for key high-impact partners, including presenting, maintaining engagement, and ensuring retention of major revenue-driving relationships.
• Participate in closing and managing partnership opportunities while supporting gradual expansion of the partner ecosystem.
• Establish scalable processes for partnership management as the portfolio grows.

LEADERSHIP & REPORTING

• Build a commercial operating rhythm: weekly pipeline reviews, monthly business reviews, and clean dashboards.
• Speak credibly to commercial strategy and performance metrics with internal leadership and external stakeholders.
• Hire, coach, and retain a high-performing commercial team in a lean, high-ownership environment.
• Work closely with executive leadership to align sales, marketing, and partnership strategy with overall company objectives.
• Identify organizational and operational gaps and implement scalable improvements across commercial functions.
• Help build scalable revenue operations infrastructure, including forecasting, reporting, and performance tracking systems.

WHAT SUCCESS LOOKS LIKE

First 90 Days

• Fully ramped on NPC’s product, ICP, funnel, and key metrics, including ARR, take rate, collection rate, CAC, and active customers.
• Established a reliable weekly forecast and a clear view of pipeline health.
• Mapped the existing partner book and taken over steady-state relationship management.

First 6-12 Months

• Predictable, well-forecasted revenue growth with healthy CAC and improving payback.
• A documented, repeatable sales process that survives rep turnover.
• Marketing and sales operating as one accountable motion with shared metrics.
• A commercial dashboard leadership trusts without manual cleanup.

Scope note:

Net-new strategic and regulatory-adjacent partnerships - including new platform deals, coalition positioning, or anything requiring founder relationships - remain founder-led. This role owns operational relationship management of the existing book and inbound coordination. The line will be clearly defined during onboarding.

Requirements

WHO YOU ARE

• 8+ years in commercial leadership, with experience owning both sales and marketing; CRO, VP Commercial, or VP Sales & Marketing background preferred.
• Proven track record scaling revenue in B2B SaaS; marketplace and/or healthcare experience is a strong plus.
• Fluent in funnel economics - CAC, payback, conversion, and forecast accuracy - not just bookings.
• A strong people leader who can manage an existing director while building a stronger team around them.
• Process-oriented and systems-minded; you make revenue repeatable through operating discipline.
• Comfortable in a lean, fast-moving, high-ownership company.
• Excellent written and spoken English, with strong cross-time-zone collaboration skills for a US-based founding team.
• Strong preference for marketing-led commercial leadership with hands-on performance marketing and acquisition experience.
• Experience building or operating data-driven commercial systems (dashboards, attribution, reporting) in high-growth environments.
• Ability to own the end-to-end revenue funnel, linking acquisition activity directly to revenue outcomes.
• Experience managing strategic, high-value partnerships at an executive level.
• Strong capability in identifying and fixing organizational and process gaps in scaling teams.
• Comfortable working in fast-scaling SaaS environments where systems and processes are still evolving.

NICE TO HAVE

• Experience with Sandler or a comparable sales methodology.
• Healthcare, compliance, or regulated-industry exposure.
• Familiarity with product-led growth, marketplace dynamics, and SEO/GEO-driven acquisition.

Job type: Permanent 

Emp type: Direct hire; Full-time

Schedule: Monday to Friday, 9am to 6pm EST

Location: Remote / Work from home

Industry: Healthcare Marketplace / Platform

Expertise: Sales and Marketing Executive Leadership, Partnership Management