Talent & Operations Lead (Remote) - #35125

As the lead, you will be responsible for managing the full recruitment lifecycle with a strong focus on sourcing and hiring high-performing candidates across sales and operations functions in international markets. This role requires a proactive, hands-on approach to headhunting and engaging passive talent, as well as strong stakeholder management to ensure hiring needs are met in a timely and effective manner. You will also play a key role in market mapping, talent pipeline development, and providing insights to improve overall sourcing strategies within a fast-paced and high-growth environment.

Duties and Responsibilities:

• Active Headhunting: Source, attract, and close top-tier outbound BPO sales talent using aggressive outbound sourcing methods
• End-to-End Ownership: Own the entire recruitment funnel—from active market mapping to final offer negotiations
• Strategic Input: Act as a local market expert. Analyze our talent pipeline and proactively suggest improvements to support our organizational growth
• Future Leadership: For the right person, this role could be the stepping stone to leading and managing our local branch setup in the Philippines down the line

Requirements

• 8–10+ years of total Talent Acquisition experience, with at least 2+ years in a team lead or people management capacity, demonstrating full ownership of end-to-end recruitment (not coordinator-supported or partially assisted hiring)
• Strong expertise in proactive sourcing and headhunting, with a proven track record of identifying and engaging passive candidates through networking, referrals, and direct outreach
• Experience working in fast-paced, high-volume recruitment environments (e.g., BPO, shared services, agency, or scaling/fast-growing organizations)
• Demonstrated ability to operate effectively in ambiguous, unstructured, or evolving environments, with minimal supervision and limited process guardrails
• Strong ownership mindset with the ability to independently manage workload, prioritize effectively, and consistently deliver hiring outcomes
• Excellent stakeholder management and communication skills, with confidence engaging both candidates and international business partners in a remote or distributed setup
• Highly proactive, resourceful, and adaptable, with a willingness to support adjacent business functions such as sales operations, workforce coordination, or customer success as needed

Advantageous or Nice to haves:

• Experience recruiting outbound sales, BPO, or high-performance commercial roles
• Background in startup or early-stage team environments
• Strong networking ability within the Philippine talent market
• Exposure to roles involving operational support, vendor coordination, or generalist responsibilities
• Experience working with international (Western or European) stakeholders