Porter

Job Description

Our Concierge team is responsible for providing first impressions to our guests.

As a Porter, your key responsibilities will include (but not limited to):

• Welcoming guests.
• Carrying luggage.
• Valet parking guest vehicles.
• Explaining hotel facilities.
• Maintaining the cleanliness standards of the Hotel entrance.
• Providing tourism information including dining and entertainment recommendations.
• Promoting the Accor Live Limitless Loyalty Program.
• Ability to work a flexible 7-day roster including AM and PM shifts.

You will also be well-presented with a positive and professional attitude and have a passion for hotel operations and providing exceptional customer service.

Qualifications

The successful candidate will have previous experience in a similar role plus (but not limited to):

• Ability to lift sometimes heavy luggage.
• Ability to work as part of a team but also independently.
• Ability to provide prompt and efficient service including upselling advantageous.
• Time management skills with the ability to multi-task.
• Responsible Service of Alcohol and
• C Class Driver’s Licence (Manual).

Additional Information

• Valuable Savings and Perks: Enjoy discounted car parking right on site, plus exclusive deals on food & beverage—making every day at work rewarding as well as affordable.

• Global Accor Privileges: Get access to special Accor family and friends room rates across the globe, along with additional staff discounts at Accor hotels worldwide—perfect for your next getaway or a holiday with loved ones.

• Development and Opportunities: At Accor, your growth is our priority. Join us for outstanding career development, with world-class training and opportunities to advance across our global network.