Expert Digital Services

Grade Level: L2

Location: Islamabad

Last Date to Apply: 4th June, 2026

What is "Expert Digital Services"?

The Expert Digital Services is responsible for building, scaling, and monetizing digital lifestyle services across key domains including Matrimony & Astrology, Travel & Lifestyle Services, Fitness & Wellness, and Agri-Tech Solutions.

This role focuses on creating high-impact consumer products that drive engagement, retention, and revenue growth. The incumbent will work closely with internal teams (technology, marketing, analytics, procurement) and external partners (vendors, content providers, service experts) to deliver seamless and scalable digital experiences.

The role requires end-to-end product ownership, from ideation to execution, with a strong focus on data-driven decision-making and commercial outcomes.

Key Responsibilities

• Own and drive product strategy, roadmap, and execution for diverse lifestyle platforms across multiple categories
• Identify growth opportunities, user pain points, and monetization levers across different lifestyle use cases
• Lead end-to-end product lifecycle: ideation, design, development, launch, and continuous optimization
• Collaborate with cross-functional teams (Tech, Marketing, Analytics, CX, Partnerships) to deliver scalable products
• Manage and grow partner ecosystems including merchants, service providers, experts, and content contributors
• Drive user acquisition, engagement, and retention through innovative product features and experiences
• Leverage data analytics to monitor performance, optimize funnels, and prioritize product roadmap
• Develop lean business cases and evaluate initiatives based on commercial impact vs. effort
• Ensure consistent and seamless user experience aligned with brand and platform guidelines
• Work closely with marketing teams to plan and execute growth campaigns
• Stay updated with market trends, competitor offerings, and emerging digital opportunities

JazzWorld is an equal opportunity employer. We celebrate, support, and thrive on diversity and are committed to creating an inclusive environment for all employees.

Requirements

What does it require to be 'Expert Digital Services'?

• Strong product management experience in digital consumer platforms (preferably lifestyle, marketplace, or subscription-based ecosystems)
• Understanding of diverse monetization models (subscriptions, commissions, in-app purchases, ads, lead generation)
• Experience managing multi-category platforms with different user journeys and business models
• Strong analytical mindset with the ability to make data-driven decisions
• Proficiency in Microsoft PowerPoint and Excel for data analysis, reporting, and business presentations
• Working knowledge of app ecosystems (Google Play Console), web platforms, and UX/UI principles
• Excellent communication, stakeholder management, and negotiation skills
• Experience in vendor and partner management across multiple domains
• Creative thinker with a focus on innovation and user-centric product design
• Bachelor’s/master’s degree in business, Marketing, Computer Science, or a related field
• Prior experience in travel-tech, wellness platforms, agri-tech, content platforms, or digital marketplaces is a plus

Benefits

Why join JazzWorld?

As a certified Top Employer, JazzWorld reflects workplace standards benchmarked against leading global organizations, demonstrating our commitmnet to creating an environment where people can thrive and perform at their best. Our teams are driven by the belief that every JazzWorld employee should be inspired to live better every day, enabled by forward-looking leadership, an open culture, meaningful work, and continuous opportunities to learn and grow.

Our core values - Customer Obsession, Truthful, Innovation, Collaboration, and Entrepreneurial shape how we think, decide, and lead. They encourage us to challenge convention, act with accountability, work as one team, and create solutions that truly matter for our customers and communities.

As Pakistan's largest digital operator, JazzWorld serves over 100 million through connectivity, digital services, financial inclusion, entertainment, and insurance. Joining us means being part of transformation at a national scale; expanding access, unlocking opportunity, and building a more connected digital future.

At JazzWorld, everything we do is rooted in one shared ambition. This purpose defines how we work, the progress we enable, and the difference we strive to make every day a Better Life For All.