Field Service Technician (Minnesota)
Posted 6 days ago
About Us:
Machine Solutions is the premier provider of advanced equipment and services for the medical device, biopharmaceutical, and blood- and plasma-collection industries. We support our customers’ needs and growth by delivering quality and value through a wide breadth of products. Machine Solutions provides proprietary mechanical solutions to a variety of complex process, testing and device design challenges. Our equipment has become the industry standard for stent crimping, balloon catheter pleating and folding, catheter braiding and medical device manufacturing applications. As a pioneer in radio frequency technology, the company has continued to develop advancing technology for thermal forming, molding and welding plastic for medical manufacturing, biopharmaceutical, and blood- and plasma-processing applications. Our experienced team of engineers has been instrumental in automating manual processes that enable our customers to increase production volumes and profit margins, and we believe in providing a superior customer experience by designating resources to a dedicated aftermarket team that is always ready to provide technical service and process support. Machine Solutions is privately owned by BW Forsyth Partners, a Barry-Wehmiller company.
Job Description:
Field Services Technician (Automation & Equipment Support)
Travel-Based Role | Domestic & International
Machine Solutions (MSI)
Division: Alpine Laser
Location: Minnesota
Compensation: $33 - $41 per hour
Drive Innovation. Solve Complex Challenges. Support Customers Worldwide.
We’re looking for a Field Services Technician who thrives in hands-on environments, enjoys travel, and excels at solving complex technical problems. In this role, you’ll be a key part of our Aftermarket team, delivering world-class support, installation, and maintenance for advanced automation equipment across customer sites.
Why Join Us?
50%+ travel (including international opportunities)
Work with cutting-edge automation and engineering technology
Career growth through advanced technical training
Collaborative culture with Engineering, Quality, and Operations teams
Opportunity to mentor junior technicians and lead field projects
What You’ll Do
Lead equipment installations, upgrades, and preventive maintenance
Troubleshoot mechanical, electrical, pneumatic, and software issues
Deliver onsite and remote technical support with fast response times
Train customers on equipment operation and best practices
Manage service cases from assignment through resolution
Maintain detailed service documentation and reports
Collaborate cross-functionally to improve product quality and performance
Support customer visits, testing (FAT), and lab activities
What You Bring
2–4 years of field service, maintenance, or technical support experience
Strong knowledge of electrical systems, mechanical systems, and control systems
Ability to read electrical schematics and engineering drawings
Hands-on experience with tools, multimeters, and diagnostic equipment
Excellent problem-solving and troubleshooting skills
Effective communication and customer-facing experience
Associate degree or equivalent technical training preferred
Key Requirements
✔ Valid driver’s license & ability to travel internationally
✔ Passport eligibility (no restrictions)
✔ Ability to lift up to 40 lbs and work in industrial environments
Make an Impact
If you’re passionate about technology, enjoy travel, and want to be part of a team that delivers exceptional customer solutions, we want to hear from you.
Apply today and power the future of automation with us.
Top Keywords
Field Service Technician, Automation Technician, Equipment Maintenance, Electrical Troubleshooting, Mechanical Repair, Industrial Technician, Preventive Maintenance, Machine Repair, Technical Support, Customer Support Engineer, Control Systems, PLCs, Electrical Schematics, Pneumatics, International Travel Jobs, Engineering Technician, Manufacturing Equipment, Field Engineer
#LI-CK1
At Barry-Wehmiller we recognize that people come with a wealth of experience and talent beyond just the technical requirements of a job. If your experience is close to what you see listed here, please still consider applying. We know that our differences often can bring about innovation, excellence and meaningful work—therefore, people from all backgrounds are encouraged to apply to our positions. Please let us know if you require reasonable accommodations during the interview process.
Barry-Wehmiller is an equal opportunity employer. M/F/D/V This organization uses E-Verify.
Company:
Machine Solutions, Inc.We’re Building A Better World. We’re more than just a successful capital equipment and engineering solutions firm. We’re an organization fiercely committed to improving the lives of our team members across the globe. By providing meaningful work in an environment of care and compassion, we send them home fulfilled by their time with us, rather than drained by it. We understand what every human being on the planet desires: to know that who they are and what they do matter. As a business, we have a unique opportunity to let them know that they do. Through our Truly Human Leadership culture and personal growth initiatives, we help them become their best selves. And when we bring out their best, they give their best. To their work, their team members and friends, our customers and suppliers, the people in the communities in which they work and live, and--most important of all--to their families. And before you know it, a better job has helped build a better world!
Key team members
Carol O'Neill
Joselin Jose Paul Jose
Lyle Johnson
Michele Allamprese
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