Agency
Adult CorrectionDivision
COO - OPS - Institutions OperationsJob Classification Title
Correctional Case Manager (S)Position Number
60067981Grade
NC07About Us
The NC Department of Adult Correction is one of the largest state agencies with more than 14,000 employees. It is responsible for safeguarding and preserving lives and property through prevention, protection, and preparation as well as the care, custody, and supervision of all adults sentenced for violating North Carolina laws. This department includes state prisons with custody, healthcare, and facility operations staff as well as probation/parole officers who supervised sentenced people in the community. Other divisions include Administration, Health Services, Rehabilitation & Reentry, Special Operations and the Post-Release Supervision & Parole Commission. We have a mission that matters!
Description of Work
Knowledge Skills and Abilities/Management Preferences
This position is located at Roanoke River Correctional Institution in Halifax County, NC. Employees in this class carry a caseload of inmates, which involves supportive counseling, conducting assessments, developing case plans, answering and following up on inmate questions and problems, and making recommendations to the classification committee for a medium custody facility to include management of a minimum custody facility which is managed within the scope of the larger institution. Employees also assist in major dynamic programs or coordinate major or specialized programs for the rehabilitation of inmates, such as inmate work assignments, work release, education, or recreation as well as transition planning and coordinating. Employees in this class plan and coordinate transition (re-entry) prior to parole or release into the community. Effective verbal and written communication with other staff, inmates, and the general public. Be capable of defending oneself against attack by violent persons. Monitor off site programs which may require operation of a motor vehicle in a safe and secure manner at any time of day and in varying weather and road conditions. Work under stressful conditions caused by direct contact with incarcerated offenders who can become physically violent and verbally abusive; Conduct continuous visual and audio surveillance of assigned work area. Prepare written reports and forms which accurately reflect
information reviewed from various screens. Review, analyze, and evaluate various documents and behavior data gathered from interviews, written documentation, and personal observation. Perform crisis interventions and routine counseling to include suicide prevention. This position requires basic keyboarding skills and the ability to learn and use the OPUS computer system.
Knowledge Skills and Abilities/Management Preferences
Salary Range: $37,377 - $65,408
Candidates now meet the minimum qualifications of a position if they meet the minimum education and experience listed on the vacancy announcement. The
Knowledge, Skills, and Abilities (KSAs)/ Management Preferences are not required. Applicants who possess the following skills are preferred:
Documented knowledge of supportive counseling techniques.
This job posting will close at 11:59 pm, the night before the end date listed above.
Necessary Special Qualifications: MUST be eligible for certification by the North Carolina Criminal Justice Education & Training Standards Commission.
To be considered for a Correctional Case Manager position, ALL applicants must:
Meet Criminal Justice Standards requirements (12 NCAC 09G .0302)
Pass a criminal background check
Produce a negative drug screening result
Successfully complete medical and psychological evaluations
Possess a valid driver’s license
Required Adverse Weather Reporting:
This position is designated as “Mandatory” and must report or stay over during adverse weather events.
This is a full-time position (40 hours per week) with State Benefits.
State Benefits Information:
The State of North Carolina offers a comprehensive benefits package including:
Health Insurance options
Retirement Plans
NC Flex Supplemental Benefits
Paid Vacation, Sick, and Community Service Leave
Paid Parental Leave
Visit the State Benefits website for additional information.
Note to Current State Employees:
The salary grade for this position is NC07. State employees are encouraged to apply for positions of interest even if the salary grade is the same as, or lower than, their current position. If selected for this position, a new salary will be recalculated taking into consideration the quantity of relevant education and experience, funding availability, and internal equity. Based upon these factors, a pay increase May result.
About the Division of Institutions:
The Division of Institutions manages the daily operations of all state-operated prison facilities across North Carolina. Facilities are categorized by custody levels (minimum, medium, close) and house individuals serving sentences for felony convictions. The division provides safety, security, and rehabilitative services through trained custody staff, program facilitators, and administrative personnel.
Supplemental Application Information:
The North Carolina Department of Adult Correction (NCDAC) uses the Merit-Based Recruitment and Selection Plan to fill positions with the most qualified individuals. Hiring salary will be based on relevant qualifications, internal equity, and budgetary considerations pertinent to the advertised position.
Applicants must complete the application in full. Resumes will not be accepted in lieu of completing the State application. Applications must include:
Complete education history (including high school)
Full work experience details
Certificates and licenses, if applicable
Education must be from appropriately accredited institutions.
Information provided must support responses to supplemental questions. Incomplete applications may impact screening and salary determination.
Applicants may be subject to a criminal background check and drug screen.
If multiple applications are submitted, only the most recent application received before the closing date will be considered.
Education Equivalency Verification:
The State of North Carolina/Office of State Human Resources (OSHR) uses the National Association of Credential Evaluation Services (NACES) as a referral resource for applicants who need to have their credentials certified as equivalent. For a list of organizations that perform this specialized service, please visit the NACES membership website at https://www.naces.org/members.
Veterans’ and National Guard Preference:
Applicants seeking Veteran's Preference must attach a DD-214 Member-4 Form (Certificate of Release or Discharge from Active Duty) to their applications.
Applicants seeking National Guard Preference must attach an NGB 23A (RPAS), along with the state application, if they are a current member of the NC National Guard in good standing.
Applicants who are former members of either the NC Army National Guard or the NC Air National Guard, with honorable discharge and six years of creditable service, must attach a copy of the DD256 or NGB22, along with the state application.
PREA Requirement:
The NCDAC must adhere to the US Dept. of Justice Final Rule on the "National Standards to Prevent, Detect, and Respond to Prison Rape." Click this link for information on hiring and promotion prohibition requirements for all positions in the NCDAC: PREA Hiring and Promotion Prohibitions
ADA Accommodations:
Consistent with the Americans with Disabilities Act (ADA) and the Pregnant Workers Fairness Act (PWFA), NCDAC is committed to the full inclusion of all qualified individuals. If reasonable accommodation is needed to participate in the job application or interview process, please contact the person indicated below.
Minimum Education and Experience
Some state job postings say you can qualify by an “equivalent combination of education and experience.” If that language appears below, then you may qualify through EITHER years of education OR years of directly related experience, OR a combination of both. See the Education and Experience Equivalency Guide for details.
Associate’s degree in Criminal Justice, Human Services, Recreation or a related field from an appropriately accredited institution; or High school or General Educational Development (GED) diploma and two years of custody experience within the North Carolina Department of Public Safety; or an equivalent combination of training and experience. Necessary Special Qualifications Must be eligible for certification by the North Carolina Criminal Justice Education & Training Standards Commission.EEO Statement
The State of North Carolina is an Equal Employment Opportunity Employer and dedicated to providing employees with a work environment free from all forms of unlawful employment discrimination, harassment, or retaliation. The state provides reasonable accommodation to employees and applicants with disabilities; known limitations related to pregnancy, childbirth, or related medical conditions; and for religious beliefs, observances, and practices.
Recruiter:
Vickie Denise ShawEmail:
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Find a job with one of the state's largest employers, where career opportunities are wide-ranging, and every job helps enhance the quality of life for NC citizens! The Office of State Human Resources (OSHR) serves as the "Center of Human Resources Expertise" for the State of North Carolina through an integrated, multidisciplinary, professional Human Resources Team that is collaborative, strategic, and customer-focused, and supports state government efforts to attract, retain, develop, and motivate a high-performing, diverse workforce. In compliance with the State Human Resources Act and with accountability to the Governor and the State Human Resources Commission, we provide high quality human resources services that enable agencies and universities to attract, motivate, develop, and retain a competent, diverse workforce to meet their business objectives. The agency is comprised of the following divisions Director’s Offices, Business Operations, Diversity & Workforce Services, Government Relations, Human Resources, HR Data Assessment and Review, Safety, Health and Workers’ Compensation, Talent Acquisition Services, Total Rewards, Learning & Development, NC Flex & State Benefits, and Temporary Solutions. Our Office works hard to have North Carolina state government recognized as an “Employer of Choice” and be reflective of the diversity and talent of our state and maximize the potential of our greatest asset—Our Employees! OSHR values start with ensuring CLARITY: C - Creativity: Be curious and seek creative solutions L - Leadership: Lead by example by taking initiative A - Accountability: Hold yourself and others accountable R - Reliability: Close the loop I - Inclusion: Create a diverse and inclusive culture T - Teamwork: Collaborate with others Y - Yes Mindset: Be positive, proactive, and continuously improve In January 2025, Governor Josh Stein appointed Staci Meyer to serve as the Director of the North Carolina Office of State Human Resources (OSHR).
Key team members
Felicia Bridges
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