Agency
& Veterans AffairsDivision
70000018 Dept of Military and Veteran AffairsJob Classification Title
Staff Development Specialist I (NS)Position Number
60014246Grade
NC12About Us
The NC Department of Military & Veterans Affairs / Military Affairs Division is tasked with 23 specific functions that involve working with federal, state, local, regional, and industry partners to support activities at North Carolina military installations and improve economic outcomes and the quality of life for our military and veteran communities.
The NC Department of Military & Veterans Affairs / Veterans Affairs Division, in accordance with Chapter 143, General Statues of North Carolina – assists Veterans, their families, and their dependents in obtaining or maintaining privileges, rights, and benefits to which they are entitled under Federal State or Local laws.
Description of Work
Knowledge Skills and Abilities/Management Preferences
Staff Development Specialist I - NC12
Salary range $47,703 - $83,479
The NC Department of Military & Veterans Affairs is tasked with 23 specific functions that involve working with federal, state, local, regional and industry partners to support activities at North Carolina military installations and improve economic outcomes and the quality of life for our military and veteran communities.
This position is established to direct, administer, and coordinate regional training, continuing education, management and organizational development within the assigned responsibilities of the North Carolina Department of Military and Veterans Affairs. This position is responsible for the oversight of the state training requirements for State Veterans Service Officers, Administrative Staff, County Veterans Service Officers and Veteran Service Officers with external NC Veterans Service Organizations that practice claims and benefits processing within North Carolina. Additional responsibilities include problem area identification, plan for solving problems, resource development, regional training and mentoring. This position coordinates closely with the US Department of Veterans Affairs entities, the National Veterans Legal Services Program, and National Veterans Service Organizations to ensure the accuracy and currency of training materials and information. This position is responsible for ensuring the monitoring and recording of continued education credits reporting monthly to the Director of Veteran Services from State and County Veterans Service Offices. In the dynamic field of Learning & Development, the role of a Training Officer is pivotal in ensuring the successful transfer of knowledge and skills within an organization. This position plays a critical role in cultivating a culture of continuous learning, development, and growth. By equipping County Veterans Service Officers and State Veterans Service Officers with the necessary tools and techniques, the Training Officer role directly impacts employee performance, engagement, and overall NCDMVA success. Additionally, the United States Department of Veterans Affairs requires that any Veterans Service Officer that wishes to access the Veterans Benefits Management System (VBMS) is required to be accredited. In North Carolina, the accreditation agency established by the USDVA is the NC Department of Military and Veterans Affairs.
Knowledge, Skills and Abilities/ Competencies
- Documented experience administering a E-Learning management system.
- Two years of Documented experience as a Veterans Services Officer or a public services counselor.
- Documented experience presenting information to executive leadership.
- Documented experience understanding State and federal regulation.
Minimum Education and Experience
Some state job postings say you can qualify by an “equivalent combination of education and experience.” If that language appears below, then you may qualify through EITHER years of education OR years of directly related experience, OR a combination of both. See the Education and Experience Equivalency Guide for details.
Bachelor's degree from an appropriately accredited institution and one year of experience in a progressive training or teaching role or one year of experience in a human service, counseling, or training program in the subject matter specified; or an equivalent combination of education and experience.
EEO Statement
The State of North Carolina is an Equal Employment Opportunity Employer and dedicated to providing employees with a work environment free from all forms of unlawful employment discrimination, harassment, or retaliation. The state provides reasonable accommodation to employees and applicants with disabilities; known limitations related to pregnancy, childbirth, or related medical conditions; and for religious beliefs, observances, and practices.
Derrick J SmithRecruiter Email:
[email protected]Other open roles at Nc(6)
Find a job with one of the state's largest employers, where career opportunities are wide-ranging, and every job helps enhance the quality of life for NC citizens! The Office of State Human Resources (OSHR) serves as the "Center of Human Resources Expertise" for the State of North Carolina through an integrated, multidisciplinary, professional Human Resources Team that is collaborative, strategic, and customer-focused, and supports state government efforts to attract, retain, develop, and motivate a high-performing, diverse workforce. In compliance with the State Human Resources Act and with accountability to the Governor and the State Human Resources Commission, we provide high quality human resources services that enable agencies and universities to attract, motivate, develop, and retain a competent, diverse workforce to meet their business objectives. The agency is comprised of the following divisions Director’s Offices, Business Operations, Diversity & Workforce Services, Government Relations, Human Resources, HR Data Assessment and Review, Safety, Health and Workers’ Compensation, Talent Acquisition Services, Total Rewards, Learning & Development, NC Flex & State Benefits, and Temporary Solutions. Our Office works hard to have North Carolina state government recognized as an “Employer of Choice” and be reflective of the diversity and talent of our state and maximize the potential of our greatest asset—Our Employees! OSHR values start with ensuring CLARITY: C - Creativity: Be curious and seek creative solutions L - Leadership: Lead by example by taking initiative A - Accountability: Hold yourself and others accountable R - Reliability: Close the loop I - Inclusion: Create a diverse and inclusive culture T - Teamwork: Collaborate with others Y - Yes Mindset: Be positive, proactive, and continuously improve In January 2025, Governor Josh Stein appointed Staci Meyer to serve as the Director of the North Carolina Office of State Human Resources (OSHR).
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