Human Services Program Consultant III (Enrollment Specialist)(Temporary)
Posted 5 days ago
Agency
Office of State Human ResourcesDivision
Temporary SolutionsJob Classification Title
Human Services Program Consultant III (S)Position Number
Grade
NC16About Us
To provide a solid Human Resource management foundation, responsible oversight, and creative solutions through a collaborative approach with all stakeholders to maximize the potential of our greatest asset – OUR EMPLOYEES.
Description of Work
Knowledge Skills and Abilities/Management Preferences
This is a temporary position and there are no leave or retirement benefits offered with this position. Temporary employees who work an annual average of 30 or more hours per week may be eligible for health insurance coverage under the High Deductible Health Plan (HDHP). For more information on Health Benefits offered visit www.shpnc.org.
Visit www.nctemporarysolutions.com for employment information.
Note: Permanent and time-limited NC State Government employees must separate from their permanent or time-limited position in order to work in a temporary position. All temporary employees are limited to one NC State Government temporary assignment at a time.
Individuals hired into a temporary State job must be fully qualified for the job. OSHR supports the Governor's Job Ready initiative and seeks to expand a temporary skill set to enhance their qualifications for State government and private sector jobs. Exposure to an agency's culture, process, procedures, and potential learning opportunities can provide valuable experience to those who may seek permanent employment with the state.
This temporary position is located in 1915 Health Services Way – Raleigh, NC 27607 - Wake County with the Department of Health and Human Services
Job Order Hourly Rate of Pay: $44.00 (Based on education and/or years of relevant work experience reflected on the application).
Effective July 1, 2025, candidates now meet the minimum qualifications of a position if they have the minimum education and experience listed from the class specification. The Knowledge, Skills, and Abilities listed within this vacancy announcement will be used only as management preferences and will be used to screen for the most qualified pool of applicants.
Management Preferences:
- Collaborate with DHB and DMHDDSUS on provider enrollment and accreditation requirements
- Act as provider enrollment SME with experience in DMH taxonomies, NC Tracks processes, and accreditation policies
- Reconcile and finalize Business rules (CSR) and Provider Permission Matrix (PPM) in alignment with DHB so the State’s fiscal agent (GDIT) can implement these changes systemwide.
- Assist with updating systems (NC Tracks, PPM, CSR) to reflect these timelines, automate notices, track expirations, suspend non-compliant providers, and share data with health plans
- Engage policy leads and coordinate with GDIT
- Deliver Provider Support & Communication needs, including launch technical assistance and outreach for state-funded agencies (many are not frequent NC Tracks users), and offer clear guidance on timelines, expectations, and available support.
Minimum Education and Experience
Some state job postings say you can qualify by an “equivalent combination of education and experience.” If that language appears below, then you may qualify through EITHER years of education OR years of directly related experience, OR a combination of both. See the Education and Experience Equivalency Guide for details.
Master's degree in a discipline relative to the program from an appropriately accredited institution and four years of related experience; or Bachelor’s degree in a discipline relative to the program area from an appropriately accredited institution and six years of related experience; or an equivalent combination of education and experience.
EEO Statement
The State of North Carolina is an Equal Employment Opportunity Employer and dedicated to providing employees with a work environment free from all forms of unlawful employment discrimination, harassment, or retaliation. The state provides reasonable accommodation to employees and applicants with disabilities; known limitations related to pregnancy, childbirth, or related medical conditions; and for religious beliefs, observances, and practices.
Recruiter:
Debra Marie ArbeiterRecruiter Email:
[email protected]Other open roles at Nc(6)
Find a job with one of the state's largest employers, where career opportunities are wide-ranging, and every job helps enhance the quality of life for NC citizens! The Office of State Human Resources (OSHR) serves as the "Center of Human Resources Expertise" for the State of North Carolina through an integrated, multidisciplinary, professional Human Resources Team that is collaborative, strategic, and customer-focused, and supports state government efforts to attract, retain, develop, and motivate a high-performing, diverse workforce. In compliance with the State Human Resources Act and with accountability to the Governor and the State Human Resources Commission, we provide high quality human resources services that enable agencies and universities to attract, motivate, develop, and retain a competent, diverse workforce to meet their business objectives. The agency is comprised of the following divisions Director’s Offices, Business Operations, Diversity & Workforce Services, Government Relations, Human Resources, HR Data Assessment and Review, Safety, Health and Workers’ Compensation, Talent Acquisition Services, Total Rewards, Learning & Development, NC Flex & State Benefits, and Temporary Solutions. Our Office works hard to have North Carolina state government recognized as an “Employer of Choice” and be reflective of the diversity and talent of our state and maximize the potential of our greatest asset—Our Employees! OSHR values start with ensuring CLARITY: C - Creativity: Be curious and seek creative solutions L - Leadership: Lead by example by taking initiative A - Accountability: Hold yourself and others accountable R - Reliability: Close the loop I - Inclusion: Create a diverse and inclusive culture T - Teamwork: Collaborate with others Y - Yes Mindset: Be positive, proactive, and continuously improve In January 2025, Governor Josh Stein appointed Staci Meyer to serve as the Director of the North Carolina Office of State Human Resources (OSHR).
Key team members
Felicia Bridges
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