Health Care Technician I / Therapeutic Response Team – Caswell Developmental Center

Agency

Dept of Health and Human Services

Division

Caswell Developmental Center

Job Classification Title

Health Care Technician I (S)

Position Number

Grade

MH01

About Us

The North Carolina Department of Health and Human Services (DHHS) is one of the largest, most complex agencies in the state, and has approximately 17,000 employees. It is responsible for ensuring the health, safety, and well-being of all North Carolinians, providing human service needs for special populations including individuals who are deaf, blind, developmentally disabled, and mentally ill, and helping poor North Carolinians achieve economic independence.

Description of Work

This Health Care Technician I position will serve on the Therapeutic Response Team (TRT). The primary purpose of this position is to provide interventions that help deescalate residents who are in crisis and who are high risk for the use of physical intervention. The position will perform a wide variety of duties directly and indirectly involving total care, treatment and training of persons who are developmentally disabled in order to promote growth, productivity, and dignity.

Job Responsibilities Include:
• Ensuring the physical and emotional well-being of the residents.
• Provide training and support with personal care, domestic skills, leisure-
social skills, and self- management, ensuring the supervision and safety of
residents, and assistance in program and/or training areas.
• Observe all residents’ behaviors, identify, and de-escalate situations,
recognize changes in behaviors and take action applying knowledge of
resident's diagnosis and appropriate interventions.
• Implement specialized protective devices to prevent self-harm and injury.
• Follow clinical directives and/or programmatic treatment plans.
• Implement appropriate/ approved intervention procedures to encourage
positive behaviors and render assistance to staff as needed.
• Ongoing observation of residents and their activities / interactions;
regularly re-directing to prevent or correct inappropriate behaviors.
• Requesting assistance from staff per protocol.
• Implementing policies and procedures during emergency and crisis
situations.

Knowledge Skills and Abilities/Management Preferences

Salary Range: $31,200 - $46,348

A Sign-on bonus of $2,000 may be offered to the successful applicant(s) of this posting, contingent on the 2025-2026 Budget Approval.

Candidates now meet the minimum qualifications of a position if they meet the minimum education and experience listed on the vacancy announcement.

The Knowledge, Skills, and Abilities (KSAs)/ Management Preferences are not required. Applicants who possess the following skills are preferred:

• Ability to communicate observations and recommendations effectively and accurately in written and verbal form.

• Ability to follow the treatment plans and/or clinical orders and ability to provide personal care and treatments for patients.

• Ability to learn behavior management interventions and support counseling relationships.

• Ability to follow the treatment plans and/or clinical orders and ability to provide personal care and treatments for patients.

• General knowledge of sanitation, personal hygiene and of nursing methods and techniques in caring for individuals with developmental disabilities.

Physical Requirements:

• Ability to lift a minimum of 50 pounds on a regular basis (6-8 times daily) and be able to stoop, bend, walk, run short distances (50 yards) and climb stairs without limitations of a permanent nature to provide adequate supervision of the assigned population in the home.

Work Schedule: Fixed shifts with rotating days off as defined by a 40-hr. work week.

This Position Is Designated As Mandatory And Must Report Or Stay Over During Adverse Weather Events.

We Will Be Recruiting For One Position With This Post (#60053203).

Eligibility for Sign-on Bonus

To qualify for the Sign-on Bonus, a newly hired permanent full-time or permanent part-time employee must work 30 to 40 hours per week to be eligible. Those who are eligible and working less than 40 hours a week will receive a prorated rate.

An employee is not eligible for a sign-on bonus if:

• The employee has held a position in the North Carolina State government, including the judicial system, or the University of North Carolina system, within the last 12 months (the employee shall remain ineligible for 12 months from the separation date)

• The employee has previously received a sign-on bonus from any State agency

• DHHS has paid any contract placement or recruitment fees.

All Sign-on Bonuses are contingent upon budget and final eligibility determination as of the effective date of hire. Additional information regarding the Sign-on Policy can be found here.

About Caswell Developmental Center:

Caswell Developmental Center, serving as North Carolina's Eastern Region resource center, provides specialized residential, programmatic, and support services for individuals with developmental disabilities. The individuals we serve are at the heart of our facility. Our team is critical to the mission of the facility.

We strive to create an environment in which every team member contributes to the overall success of the Center to positively impact the lives of those around them and the individuals we service. If you are looking to make a difference and seeking a rewarding career, we encourage you to consider this opportunity.

Please click on the following link—https://vimeo.com/185000006—to experience how Caring is Contagious at Caswell Developmental Center.

Supplemental Contact Information:

The North Carolina Department of Health and Human Services (DHHS) is an Equal Opportunity Employer who embraces an Employment First philosophy which consists of complying with all federal laws, state laws and Executive Orders.  We are committed to reviewing requests for reasonable accommodation at any time during the hiring process or while on the job.  For more information about DHHS: https://www.ncdhhs.gov/.

DHHS uses the Merit-Based Recruitment and Selection Plan to fill positions subject to the State Human Resources Act with the most qualified individuals.  Hiring salary will be based on relevant qualifications, internal equity, and budgetary considerations pertinent to the advertised position.

Positions in the Division of State Operated Healthcare Facilities shall be subject to preemployment drug testing and criminal record background checks. Also, the use of tobacco products of any kind including vapor products are prohibited from our campuses. All employees are required to adhere to the facility's Vaccination Policy.

Application Process

 Be sure to complete the application in its entirety. Resumes will not be accepted in lieu of completing this application.

• Information should be provided in the appropriate areas, to include the following: Education, including high school and all degrees obtained, Work Experience, and Certificates & Licenses. It is critical to our screening and salary determination process that applications contain comprehensive candidate information.

• Answers to Supplemental Questions are not a substitute for providing all relevant information within the body of your application. To receive credit for the supplemental questions, you must provide supporting information within the "Work Experience" section of the application, to support your answers.

• If multiple applications are submitted to an individual posting, only the most recent application received prior to the closing date will be accepted. Applications must be submitted by 11:59 PM prior to the closing date.

• Due to the volume of applications received, we are unable to provide information regarding the status of your application over the phone. To check the status of your application, please log in to your account.  Upon the closing date, applications are "Under Review" and will be screened by Human Resources for the qualified applicants. The hiring process may take several weeks.

• Degrees must be received from appropriately accredited institutions.  Transcripts and degree evaluations may be uploaded with your application. The State of North Carolina/Office of State Human Resources uses the National Association of Credential Evaluation Services (NACES) as a referral resource for applicants who need to have their credentials certified as equivalent. For a list of organizations that perform this specialized service, please visit the NACES membership website at https://www.naces.org/members. 

Degree/College Credit Verification

Degrees must be received from appropriately accredited institutions.  Transcripts, degree evaluations and cover letters may be uploaded with your application.

Veteran’s and National Guard Preference

• Applicants seeking Veteran's Preference must attach a DD-214 Member-4 Form (Certificate of Release or Discharge from Active Duty) to their applications.

• Applicants seeking National Guard Preference must attach an NGB 23A (RPAS), along with the state application if they are a current member of the NC National Guard in good standing.

• Applicants who are former member of either the NC Army National Guard or the NC Air National Guard, with honorable discharge and six years of creditable service, must attach a copy of the DD 256 or NGB 22, along with the state application.

ADA Accommodations

Consistent with the Americans with Disabilities Act (ADA) and the Pregnant Workers Fairness Act (PWFA), DHHS is committed to the full inclusion of all qualified individuals. As part of this commitment, DHHS will ensure that people with disabilities, or known limitations covered by the PWFA, are provided with reasonable accommodation. If reasonable accommodation is needed to participate in the job application or interview process, please contact the person indicated below.

CONTACT INFORMATION:

Applicants will be communicated via email only for updates on the status of their application. If there are any questions about this posting other than your application status, please contact Human Resources at (252) 208-4293.

Minimum Education and Experience

Some state job postings say you can qualify by an “equivalent combination of education and experience.” If that language appears below, then you may qualify through EITHER years of education OR years of directly related experience, OR a combination of both. See the Education and Experience Equivalency Guide for details.

• High school or General Educational Development diploma; or an equivalent combination of education and experience.​

• Special Condition for Continued Employment As Required: Listing as a Nurse Aide I by the North Carolina Division of Health Service Regulation. As applicable, listing as a Nurse Aide II by the North Carolina Board of Nursing. As applicable, North Carolina Emergency Medical Technician (EMT) certification.

• Valid Driver’s License Required.

• Employee will be required to successfully complete training through our Staff Development department, which includes but is not limited to NCI (North Carolina Intervention), CPR, Body Mechanics and lifting.

EEO Statement

The State of North Carolina is an Equal Employment Opportunity Employer and dedicated to providing employees with a work environment free from all forms of unlawful employment discrimination, harassment, or retaliation. The state provides reasonable accommodation to employees and applicants with disabilities; known limitations related to pregnancy, childbirth, or related medical conditions; and for religious beliefs, observances, and practices.

Recruiter:

Lynn Cullipher

Email:

[email protected]