Planner

Job Description

Planner
Full time, Permanent
Hebburn, Newcastle
Competitive Salary + Benefits

Purpose of the Role

The Project Planner is responsible for coordinating and scheduling project work, ensuring resources are allocated efficiently, jobs are properly planned, and customer and client expectations are met. The role combines planning, administration, customer service, and operational coordination.

• Schedule and allocate resources effectively.
• Log and track projects using project tracking systems.
• Process and review work orders, ensuring accuracy and completeness.
• Liaise with customers to arrange access and attendance.
• Manage traffic management requests.
• Maintain accurate records across multiple IT systems.
• Respond promptly to client queries and communications.
• Review completed work documentation and CCTV uploads.
• Work closely with Operations teams to identify improvements.
• Support quality assurance, compliance, and continuous improvement initiatives.

Qualifications

More about you:

• Experience working in a fast-paced planning or scheduling environment.
• Strong IT skills, including:
  • Microsoft Excel
  • Outlook
  • Teams
  • Word
  • Workflow and database systems
• Excellent organisational skills and attention to detail.
• Strong communication and customer service abilities.
• Ability to manage multiple priorities and work under pressure.

Desirable Requirements

• Knowledge of the drainage industry.
• Previous project planning or project management experience.
• Understanding of utility/client networks.

Additional Information

What's in it for you?:

• Enhanced maternity,  paternity and adoption pay and leave.
• Company pension. 
• Life assurance scheme (x4 salary).
• Medicash plan (includes cash payments towards dental, medical, therapeutic treatments) with the option to add up to 4 dependants.
• Refer a friend scheme.
• Employee assistance programme (access to GP appointments and mental health support)
• Competitive annual leave plus bank holidays. 
• Training and career progression opportunities.

About us: At Jet Aire, drainage, sewer cleaning, and rehabilitation, is at the forefront of providing innovative solutions to complex challenges in the water and wastewater industry. As a member of the Jet Aire team, you'll have the chance to be part of ground-breaking projects that have a direct impact on environmental sustainability and public health. From working on large-scale infrastructure projects to tackling intricate drainage systems, every day will present you with new and exciting challenges that will sharpen your skills and expand your knowledge.

Adler and Allan are committed to fostering diversity and inclusion in our workplace. We proudly embrace equal opportunities for all applicants, regardless of race, colour, religion, sex, sexual orientation, gender identity or national origin. If you require any support with your application, whatever the circumstance, please let us know.