It's fun to work in a company where people truly BELIEVE in what they're doing!
We're committed to bringing passion and customer focus to the business.
Number of Openings: 2
The DCX Client Services Home-Based AR Billing Specialist will be a part of a dynamic and collaborative finance team committed to enhancing collection efforts and driving continuous improvements for the business. You will be responsible for ensuring accurate and timely billing and collection processes and assisting the client with overall accounts receivable operations. Primarily business-to-business collections with extensive reconciliations of high-volume transactions, while maintaining effective communication with customers and providing great customer service.
REQUIRED CORE COMPETENCIES
Strong organizational and time management skills
Excellent attention to detail and analytical skills
Effective communication skills with a problem-solving attitude
Strong customer service orientation
Excellent knowledge of accounting regulations and procedures
WHAT YOU WILL DO .
Accounts Receivable & Billing
Own all aspects of high-volume customer billing - this is a primary, daily, hands-on function
Prepare and process a large volume of Accounts Receivable invoices daily with accuracy and speed
Manage key-customer collections and ensure accounts remain current
Send monthly customer statements and follow up on outstanding balances
Identify and resolve billing discrepancies and customer account issues in a timely manner
Reconcile customer accounts on a monthly basis
General Accounting Support
Collaborate with the accounting team to ensure timely and accurate month-end close
Assist in preparing sales reports for the sales teams
Learn and work within our ERP system (Microsoft Dynamics Business Central) and Commonsku
Contribute to initiatives that improve and streamline billing and accounting processes
WHAT WE LOOK FOR
Education: Degree in Accounting or a related field - preferred
Experience: 2+ years billing experience - required
Language Proficiency: Strong verbal, written, and English communication skills.
Working schedule: Ability to work overnight/graveyard shifts in Philippine time or within US operating hours.
Technical Skills:
Microsoft Dynamics Business Central (ERP) training provided
Commonsku - training provided
Microsoft Office Suite (Excel proficiency a plus)
Industry Specific Software/Knowledge:
Demonstrated ability to handle high volumes of transactions quickly and accurately
Exceptional data entry speed and accuracy - you are comfortable processing large amounts of information efficiently
Strong attention to detail; you catch errors others miss and take ownership of accuracy
Strong critical thinking and problem-solving skills to investigate discrepancies, and resolve issues independently
Self-motivated, well-organized, and effective at managing your own time and priorities
Able to work independently and make sound decisions within established policies
Positive, team-oriented attitude - you are a collaborative colleague who also knows how to put your head down and get things done
Clear and professional verbal and written communication skills
WHAT WE OFFER
Salary Range: Php 40,000
Job Type: Full-time
Work Shift: 8:00 AM - 5:00 PM CST (USA)
Workdays: Monday through Friday (USA)
#DCXWorkFromHome Set-up
BENEFITS OF WORKING WITH US
Industry-leading salary packages
Permanent work-from-home setup
Company equipment provided
Internet stipends upon regularization
HMO Coverage
PTO credits and service incentive leaves
Major spring and winter company live events
Monthly employee appreciation virtual events
Company-provided career skills training courses
A company culture focused on your personal and professional growth
WHO WE ARE
DCX stands out as a leading BPO (Business Process Outsourcing) company that takes pride in assisting growth-focused small and medium-sized businesses across the United States to discover the perfect global talent to enhance their teams.
At DCX, our core beliefs center around fostering growth and making hiring easy. We are dedicated to helping business owners, executives, and industry leaders, primarily within the promotional products industry, in their search for superstar team members.
If you are on the lookout for a company that values growth and places a strong emphasis on its people-centered culture, then DCX is the place for you. As we say around here, LET'S GROW!
If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!
Other open roles at Delegatecx(6)
Growth Made Achievable. Hiring Made Easy. Delegate CX (DCX) is a U.S.-based Business Process Outsourcing (BPO) partner, proud to be ranked #250 on the 2025 Inc. 5000 list of America’s fastest-growing private companies. We’re an outsourcing company with a difference! We partner with our clients for the long term, helping them scale with superstar global talent who are highly trained, dedicated, and growth-minded. Our process doesn’t stop at hiring – we help onboard, train, and develop your DCX team members across their entire tenure with you, giving them all the skills and motivation they need to help free up your teams and drive your business forward. Throughout this process, we’re proud to say that we also create amazing career opportunities for our talented team members in the Philippines, helping them grow, thrive, and make a global impact. Why not check out our posts to see how!
Key team members
Brad Penman
Michelle Lafitte
Rachel Lewis Mathews
Joshua Walker
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