Sr. Research Manager

Job Description:

                                    Job Description – Senior Manager

Experience: 12-15 Years

Location: Mumbai, Bangalore

Key Responsibilities (non-technical) – 

• Knowledge and expertise to serve as the primary research advisor and client-facing expert.
• This role requires strong leadership in client engagements, the ability to scope and design complex studies and deep expertise in both governance and execution of research.
• Act as a trusted partner to clients, guiding them through research design, methodology and insights generation to ensure impactful outcomes
• Proven track record of leading client engagements and delivering strategic research insights.
• Strong expertise in research governance, methodology selection and study design.
• Exceptional communication skills with the ability to influence senior stakeholders
• Experience mentoring teams and fostering a culture of excellence in research delivery.

Key Responsibilities – Technical:

• Experience with research platforms especially Qualtrics
• Lead client calls and discussions as the research expert, providing strategic advisory inputs.
• Scope out new studies in collaboration with clients, ensuring alignment with business objectives.
• Advise on governance of research including methodology rigor, ethical standards and data integrity.
• Shape research design by recommending appropriate approaches, sampling methods and analytical frameworks.
• Build trusted client relationships through proactive communication, thought leadership and consultative guidance.
• Translate complex research findings into actionable insights and strategic recommendations for senior stakeholders.
• Anticipate client needs and proactively suggest innovative research solutions.
• Oversee survey design and research frameworks ensuring methodological soundness and relevance.
• Guide teams on advanced analytical techniques (correlational, experimental, log analysis, etc.).
• Ensure research outputs are trustworthy, data-backed and actionable for client decision-making.
• Champion storytelling in reporting, ensuring insights are communicated with clarity and impact.
• Mentor and coach junior researchers to elevate team capabilities and maintain high-quality standards.
• Drive innovation in research methods by staying abreast of industry trends and best practices.
• Establish domain context relevance so that reports and insights resonate with client business challenges.

Location:

DGS India - Gurugram - Golf View Corporate Towers

Brand:

Merkle

Time Type:

Full time

Contract Type:

Permanent