Job Description:
Company Description
We Dream. We Do. We Deliver.
At Merkle, a dentsu company, we power the experience economy. Whether we’re building the next great app, running CRM at scale for global brands, delivering technology architectures that support millions of users, or providing world-class data, identity, and insights solutions, it’s all in the name of crafting experiences that set brands apart from the competition. Backed by dentsu's legacy of innovation and creativity originating in Japan, we’ve spent over 35 years helping brands build loyalty, drive growth, and connect meaningfully with their audiences.
We’ve been named a global “Leader” by top industry analyst firms in categories as wide-ranging as digital transformation and commerce, experience design, engineering and technology integration, digital marketing, data science, CRM and loyalty, and customer data management.
Why choose Merkle?
Innovation at Our Core: As part of dentsu’s global network, Merkle pushes the boundaries of customer experience, integrating creativity, technology, and data to drive real-world impact. For over 35 years, we’ve been innovating to meet the changing needs of our clients.
Global Reach with Local Expertise: With over 16,000 employees across 30+ countries, and part of a 70,000 employees’ network at dentsu, Merkle blends global insights with a deep understanding of local markets to deliver personalized, effective solutions.
Collaborative Culture: At Merkle, your ideas and contributions truly matter. You’ll join a team that fosters innovation, collaboration, and creative problem-solving. Together, we work on impactful international projects, making meaningful connections every step of the way.
Job Description
Responsibilities:
- Design complex wireframes and flows resolving workflow, data viz, validation, and states.
- Create realistic prototypes (task flows, edge cases, errors) and align test plans with Research/Product.
- Lead concept generation activities; translate ideas into epics, features, and acceptance criteria.
- Contribute to product ideation backlogs using insight-led methods; facilitate small ideation workshops.
- Partner with PM on product strategy artifacts (value propositions, lifecycle views, OKRs/KPIs).
- Draft clear specs/annotations; partner with Engineering for pixel-perfect, accessible implementation.
- Identify optimization opportunities in live products; propose hypotheses and no‑regret backlogs.
- Communicate design rationale to stakeholders; adapt storytelling for audience and context.
Qualifications:
- 2–4 years’ experience shipping digital products in cross-functional teams.
- Strong portfolio showcasing UX and UI work across web, e-commerce, and other digital platforms.
- Hands-on experience designing end-to-end user journeys and complex product experiences.
- Solid foundation in interaction and visual design, including typography, layout, colour, and human-centred design principles.
- Strong Figma skills, with experience in prototyping, usability testing, and design systems.
- Working knowledge of accessibility standards and inclusive design practices.
- Comfortable working in a fast-paced environment, managing multiple projects, and applying product metrics, experimentation, and optimisation approaches.
Nice to have:
- Hands-on experience designing native apps within end-to-end e-commerce journeys.
- Working knowledge of Apple Human Interface Guidelines, Android Material Design, accessibility, and inclusive design practices.
Key Attributes:
- Evidence-driven and pragmatic; balances craft with scope/time.
- Confident presenter in small/mid-sized forums; handles Q&A and pushback.
- Proactive in flagging risks/dependencies and aligning stakeholders.
- Collaborative partner to PM, Engineering, and Research.
- Committed to ethical, responsible design and AI/tool usage.
*Work visa sponsorship is not available. For local documentation (NIF, NISS), please consult Portuguese authorities.
Additional Information
Benefits and perks:
🌴25 vacation days
🤝 Enjoy 2 additional volunteering days to support your passion project
💖 Mental Health: Benefit from 3 extra wellness days on top of your vacation days and a Mental Health First Aider and Employee Assisstance program to support your well-being
🏥 Health insurance (also possible for family members)
💻 Cutting Edge Technology & Latest IT tools
🏢 Software-house environment
⌛ Agile and Flexible working hours
🌍 Hybrid working: we combine flexibility with in-person collaboration, with an expectation of 1 day per week/ 4 days per month in the office
✈️ Digital nomad policy
🚀 Focus on career development
🎓 Full access to Dentsu Academy, our global online learning platform
🍻 Beers, foosball, and ping-pong! #workhardplayhard
🥐 Free breakfast every second Wednesday of the month
🛍️ Employee discounts
🎉 Team & Company events
💸 Referral bonus program
*At dentsu, Diversity, Equity, and Inclusion (DEI) is central to our vision: "To be at the forefront of people-centered transformations that shape society."
We cherish the unique talents and perspectives of all individuals, welcoming applicants regardless of gender, gender identity, nationality, religion, ethnicity, cultural background, sexual orientation, age, physical or mental ability. By embracing diverse perspectives, we create meaningful change and sustainable growth for our people, clients, and society. Our hiring decisions are guided by qualifications and role-specific requirements, ensuring a workplace free from discrimination and harassment.
#LI-Hybrid #LI-MERKLE
Location:
LisbonBrand:
MerkleTime Type:
Full timeContract Type:
PermanentOther open roles at Dentsuaegis(6)
We are dentsu. We team together to help brands predict and plan for disruptive future opportunities and create new paths to growth in the sustainable economy. We know people better than anyone else and we use those insights to connect brand, content, commerce and experience, underpinned by modern creativity. We are the network designed for what’s next.
Key team members
Fiona Black
John Gajewski
Pierpaolo Sogliani
Rob Cantave, MBA
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