Cluster Event Sales Coordinator (f/m/x)

Job Description

One conference room, many different varieties of meeting rooms, two restaurants, two bars, a daybar, collaboration with our rooftop Victory Bar and a lot of opportunities for organising parties and events in-house. You’ll make sure all the events rooms are always booked and that every event runs smoothly. We’re looking forward to welcoming you to our Reservations & Events Sales team.

How does your working day look like …

• Drive and develop event and group sales - from initial enquiry to executed event, including needs assessment, proposal preparation, contract negotiation, and follow-up.
• Own the planning and coordination of conferences, events, and group stays, ensuring clear internal communication and seamless execution in close collaboration with restaurant, kitchen, and front office.
• Act as the primary contact for clients before, during, and after the event, delivering a professional, personal, and commercially strong customer experience.
• Work strategically with upselling and proactively maximizing revenue through meeting packages, rooms, and F&B while identifying new business opportunities.
• Build and maintain strong relationships, with returning corporate clients, brand ambassadors, and strategic partners.
• Monitor performance and quality - including lead tracking in Delphi, invoice checks, feedback follow-up, and contributing to market and competitor analysis.
• Contribute to the department’s overall commercial goals. participating in sales activities, site inspections, internal meetings, and strategic discussions.
• Support reservations when needed, handling group and individual booking enquiries, amendments, and arrival checks in a department where we collaborate closely and take shared responsibility.

Qualifications

Your personality counts more than your CV …

• You communicate fluently in both Danish and English, verbally and in writing.
• You are commercially minded and motivated by building relationships and closing deals.
• You thrive in a dynamic environment where you manage multiple projects simultaneously without losing attention to detail.
• You take ownership and naturally drive processes forward – from first enquiry to final follow-up.
• You are structured and organized, yet flexible when plans change.
• You enjoy working independently while being part of a close-knit team that supports one another across functions.
• You have a strong service mindset and understand how to balance guest experience with commercial results.
• You are proactive, solution-oriented, and comfortable taking initiative in both sales and operational support.

Additional Information

What´s in it for you…

• Get to know our 25hours hotels and stay for free for a maximum of 10 nights per years as an employee
• Take advantage of being part of Ennismore and get generous discounts when visiting our bars and restaurants as well as booking hotel rooms all over the world
• Benefit from great offers from our numerous cooperation partners
• Be part of our hilarious staff parties and much more…