About Lovepop

Lovepop is on a mission to create one billion magical moments. We combine art x engineering to create the most magical paper art cards & gifts. Featured on Shark Tank in 2015, Lovepop has become one of the top 10 Shark Tank investments with over $300m in lifetime sales ($30m+ annually). Lovepop consistently ranks in the top Google results for cards online, enjoys 29% national brand awareness in the category, and has helped its customers create over 65 million magical moments (30 million+ units sold). We live by our four values: engineering, hunger, magic, and connection. The opportunity ahead of us is large, exciting, and meaningful. We seek A+ talent to help us become the #1 online card destination in the US.

About the role

As a C&B Specialist, you are responsible for managing compensation and benefits processes accurately and on time, including payroll data, employee benefits, statutory insurance, PIT, and related reports. You ensure compliance with company policies and legal requirements while supporting employees and improving C&B procedures to enhance the overall employee experience.

### Accountabilities

Payroll & Benefits

Monitor and verify timekeeping records; manage leave, compensatory time-off, overtime, and other entitlements in accordance with company regulations

Ensure the accuracy of payroll (including outsourced staff payroll) and employee benefits

Track and administer benefit programs: maternity, childcare allowance (children under 6), family events (weddings/funerals), and birthdays

Manage and implement the company's Health Insurance package

Prepare ATM card applications for employees and liaise with banks

Statutory Compliance (Social Insurance & Tax)

Track and update monthly increases/decreases in SI, HI, and UI contributions; reconcile with the Social Insurance authority

Complete all documentation and procedures for employee enrollment and claims for SI/HI benefits in compliance with regulations

Apply and stay updated on the Labor Code, Social Insurance Law, Health Insurance Law, Unemployment Insurance Law, and PIT Law

Labor Contract & HR Records Management

Maintain the employee database and personnel files

Manage and monitor labor contracts; process HR decisions related to appointment, transfer, termination, and contract liquidation

Employee Relations

Execute disciplinary procedures in compliance with labor law and company regulations

Process termination and severance settlements for departing employees

Manage payroll, employee relations, and offboarding for outsourced staff

Respond to employee inquiries regarding compensation policies and related matters

Reporting

Prepare periodic HR, payroll, and insurance reports for internal management and government authorities

Others

Support company culture activities and recruitment initiatives

### Qualifications

Minimum 2 years of experience in a C&B or equivalent role; experience in a manufacturing environment is an advantage

Solid understanding of the Labor Code, Social Insurance, Health Insurance, Unemployment Insurance laws, and PIT regulations

Proficient in MS Office and HR management software (Odoo)

Strong communication, active listening, good negotiation and problem-solving skills

Detail-oriented and accurate, with a strong sense of confidentiality; high sense of responsibility and ability to work under pressure

Basic conversational English

Lovepop Values

Engineering: Curiosity to discover how the world works

Hunger: Desire to take on more than is expected

Magic: Delivering unexpected experiences

Connection: Building relationships with each other

Lovepop Operating Philosophies

A+ talent loves working with A+ talent. A+ talent delivers 10x outcomes.

Growth mindset. We believe people develop over time, that capability increases through belief and hard work. Most increases in productivity come from leveling up and applying more leverage and focus over time rather than by applying more resources or hours.

The team I’m on is more important than the team I lead. From Patrick Lencioni’s “The Advantage”: leaders need to put their working team’s objectives ahead of the objectives of the team they themselves lead for an organization to be effective.

Executive leadership team commitments: We value our time together, Create a safe space, Get everything on the table, Make clean agreements, Set the standard.

C&B Specialist (12-Month Contract)

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