Internal Sales | Metroll Dubbo
Build Relationships. Deliver Solutions. Drive Customer Success.
Metroll is one of Australia's leading manufacturers and suppliers of steel building products, servicing residential, commercial, industrial, rural, and infrastructure markets nationwide. We have been operating in Dubbo for over 35 years.
We are currently seeking a motivated and customer-focused Internal Sales Executive to join our Dubbo team. This is an excellent opportunity for someone who enjoys building relationships, providing exceptional customer service, and working in a fast-paced environment where no two days are the same.
As a key member of our sales team, you'll work closely with customers, external sales representatives, and the production and logistics teams to provide accurate quotations, process orders, and deliver outstanding service from enquiry through to delivery.
About the Role
This is a varied and hands-on position where you'll be the first point of contact for many of our customers. You'll help customers find the right solutions for their projects while ensuring a seamless sales and service experience.
Working closely with our manufacturing and logistics teams, you'll play an important role in supporting sales growth and maintaining strong customer relationships across the region.
Key Responsibilities
- Respond to customer enquiries via phone, email, and in person
- Prepare quotations and process customer orders accurately and efficiently
- Build and maintain strong relationships with customers, builders, contractors, and trade customers
- Provide product information and technical support on Metroll's range of steel building products
- Coordinate with production and logistics teams to ensure customer requirements are met
- Follow up quotations and identify opportunities to secure new business
- Assist with customer account management and sales administration
- Resolve customer queries and provide outstanding customer service
- Support the external sales team in driving business growth
- Maintain accurate customer and sales records
About You
- Previous experience in internal sales, customer service, sales support, or account management
- Strong communication and relationship-building skills
- A customer-focused approach with a commitment to delivering excellent service
- Ability to manage multiple tasks and prioritise effectively
- Strong attention to detail and organisational skills
- Proficient computer skills and experience using business systems
- Positive attitude and willingness to learn
Highly Regarded
- Experience within building products, manufacturing, steel, construction, roofing, fencing, or related industries
- Knowledge of steel building products or the construction sector
- Experience using ERP systems such as Pronto
Why Join Metroll?
- Join a leading Australian-owned manufacturing business
- Supportive team environment with ongoing training and development
- Stable, long-term career opportunity
- Work with a respected brand and loyal customer base
- Opportunity to grow your career within a national organisation
If you enjoy working with customers, solving problems, and being part of a collaborative team, we'd love to hear from you.
Apply now and become part of the Metroll Dubbo team!
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At KG Talent, we specialise in connecting great people with great companies. We’re proud to partner with a select group of respected Australian businesses — helping them find the right people to grow their teams and supporting candidates as they take the next step in their careers. We take pride in our personalised approach. We don’t believe in one-size-fits-all recruitment — every role, every team, and every person is unique. That’s why we take the time to understand both our partner companies and our candidates, ensuring every placement feels like the right fit for both sides. Our focus is on quality, not quantity. We build long-term relationships with the organisations we represent, giving us deep insight into their culture, values, and goals. This allows us to provide candidates with genuine insight and confidence as they explore opportunities within these businesses. Whether you’re looking for your next career move or hiring within one of our partner organisations, KG Talent is here to make the process simple, transparent, and human.
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