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Guest Services Associate

Posted 3 days ago

OfficeCalifornia, , United StatesEN

Job Description

Join our hospitality team in California to provide welcoming, high-quality guest service while helping maintain smooth daily operations, cleanliness standards, and consistent service delivery that supports overall customer satisfaction.

Job Purpose

The Hospitality Team Member ensures guests receive timely, professional support and that daily operational tasks—cleanliness, room readiness, and service readiness—are completed according to SOPs to meet daily targets and customer satisfaction goals.

Job Duties and Responsibilities
  • customer-focused communication
  • time management
  • cleaning/checklist procedures
  • follow SOPs
  • problem-solving
  • point-of-sale (POS) systems
  • reservation or booking systems
  • basic cash handling
  • teamwork
  • professionalism and attention to detail
  • microsoft office or scheduling tools

Qualifications

Required Qualifications
  • customer-focused communication
  • time management
  • cleaning/checklist procedures
  • follow SOPs
  • point-of-sale (POS) systems
  • reservation or booking systems
  • basic cash handling
  • problem-solving
  • teamwork
  • professionalism and attention to detail
Job details
Workplace
Office
Location
California, , United States
Experience
EN
Jobs for Humanity logo
Jobs for Humanity
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Jobs for Humanity paves the way to a fairer future for all by connecting historically underrepresented talent to welcoming employers.

Key team members

Jolie den Boer

Jolie den Boer

Mark Mansour

Mark Mansour

Roy Baladi

Roy Baladi

Jacek Koster

Jacek Koster

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