Qualia Administrator / Super User (Real Estate Technology)
Ready to take ownership of a critical platform that powers real estate transactions?
Join a collaborative, fast-paced environment where your expertise will directly impact operational efficiency, user experience, and compliance. This fully remote opportunity allows you to shape workflows, support teams, and drive continuous improvement across a widely used closing platform.
Location
Remote
Job Details
- Compensation:
- $80,000 – $90,000 (Administrator level)
- $60,000 – $70,000 (Super User level)
- Employment Type: Direct hire
- Work Schedule: Standard business hours
What You’ll Do
- Act as the primary point of contact for platform-related questions, support, and ongoing enhancements
- Configure and maintain workflows, transaction stages, and document templates to align with business needs and regulatory requirements
- Partner with internal teams to optimize processes, streamline operations, and improve user adoption
- Support end users by troubleshooting issues, delivering training, and creating clear documentation (guides, runbooks, and resources)
- Oversee user roles, permissions, and data security to ensure sensitive information is protected
- Collaborate with cross-functional teams to identify system limitations and recommend scalable solutions
What You Bring
- 3+ years of hands-on experience as a system administrator or power user within a real estate closing or title/escrow platform
- Strong technical aptitude with the ability to understand data structures and map complex workflows
- Experience configuring software platforms, including permissions, templates, and integrations
- Excellent communication skills, with the ability to translate technical concepts for diverse audiences
- Detail-oriented mindset with a focus on compliance, accuracy, and continuous improvement
Nice to Have
- Experience supporting software integrations or system implementations
- Background in training or supporting end users in a regulated environment
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