ZA Payments and Operations Junior Associate
Posted about 1 month ago
About the role
As the Payments and Operations Junior Associate here at Sporty Group, you will be supporting the payments function within SportyBet South Africa, focusing on managing PSP activities, optimizing payment performance, and enhancing payment acceptance rates. The ideal candidate will have a background in payments, with a proactive approach to operational excellence.
What you'll be doing
- Manage the end-to-end payment processing function, ensuring efficient handling of deposits, withdrawals, refunds and reconciliations.
- Collaborate with payment providers, banks and internal teams to resolve payment issues for improved user satisfaction.
- Continuously assess and improve payment processing workflows to enhance speed, reduce costs and minimize processing errors.
- Analyze payment trends and customer behavior to propose new payment methods or adjustments to existing ones that better meet user needs.
- Support the implementation and integration of new payment solutions and technologies, ensuring seamless implementation and minimal user impact.
- Proactively monitor transactions to identify and investigate suspicious transactions and work closely with fraud prevention and compliance teams.
- Implement advanced risk controls and strategies to reduce fraud exposure in adherence to AML and KYC requirements.
- Ensure all payment and operational processes comply with regulations and relevant industry standards, updating policies as needed.
What you'll bring
- Bachelor’s degree in Finance, Business, Risk Management, or a related field.
- At least 2 years of experience in payment operations, fraud management, or risk management within financial services, fintech, e-commerce, or a related industry is required.
- Strong understanding of payment processing, fraud prevention strategies, and risk management practices.
- Proven experience working with payment gateways, PSPs, fraud detection systems, and risk management tools.
- Excellent analytical skills.
- Strong communication and interpersonal skills.
- Strong understanding of market intelligence.
- Capability to manage multiple projects and meet deadlines.
- Ability to positively collaborate across teams and specialities.
If you're interested, we encourage you to apply! Every application is reviewed by a member of our team (AI is not used in our recruitment process), and we aim to respond within 48 hours.
Sporty Group is a consumer internet and technology business with unrivaled sports media, gaming, social and fintech platforms that serve millions of daily active users across the globe via technology and operations hubs across more than 10 countries and 3 continents. The recipe for our success is to discover intelligent and energetic people, who are passionate about our products and serving our users, and attract and retain them with a dynamic and flexible work life which empowers them to create value and rewards them generously based upon their contribution. We’re fortunate enough to have already built a capable and proven team of 500+ high achievers from a diverse set of backgrounds with a common thirst for excellence and we are constantly looking for more talented individuals to power our growth and serve our users further via their grit and innovation.
Key team members
Scott Ferguson
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