Assistant Outlet Manager

Job Description

We’re looking for an Assistant Outlet Manager to support the day-to-day running of our two AA Rosette Restaurant, St Andrews Bay Clubhouse & Grill - serving the finest Scottish steak and seafood.

Working alongside our senior F&B team, you’ll take the lead on shift, ensuring smooth service, motivated teams and exceptional guest experiences in a fast-paced, high-quality environment.

The Role

This is a hands-on leadership position where you’ll take full responsibility for the outlet during your shift - from team coordination to guest experience.

Beyond service, you’ll also play a key role in the ongoing success of the outlet, supporting with rotas, training, stock control and driving sales initiatives.

What You’ll Be Doing

• Leading the outlet during service, allocating duties and ensuring smooth, efficient operations
• Delivering exceptional, personalised service and anticipating guest needs
• Supporting with rota planning, team scheduling and departmental organisation
• Driving team engagement through training, coaching and sales incentives
• Managing stock control, ordering and ensuring accurate charging procedures
• Maintaining high standards of cleanliness, hygiene and presentation across all areas
• Handling guest feedback and resolving any issues with professionalism and care
• Supervising the setup and flow of service to ensure every table receives a seamless experience

Qualifications

About You

• Experience in a supervisory or management role within a quality F&B environment
• A natural leader who thrives in a busy, service-led setting
• Passionate about delivering outstanding guest experiences
• Highly organised, with strong attention to detail
• Confident managing teams, stock and operational responsibilities
• Positive, proactive and calm under pressure

Why Fairmont St Andrews?

• Work in one of Scotland’s most iconic 5★ resorts
• Be part of a supportive, professional F&B team
• Opportunities to develop your career within Fairmont & Accor
• A fast-paced, rewarding role where you can truly make an impact

If you’re ready to step up, lead from the front and be part of a high-performing team, we’d love to hear from you.

Additional Information

• Competitive salary and annual leave entitlement

• Friends & Family rates across Fairmont and Accor hotels worldwide

• Discounts on food and beverage across all our outlets

• Complimentary meals on duty

• Complimentary Spa and Leisure access 

• Wellbeing and colleague support programmes

• Complimentary Golf access

• Ongoing training and professional development opportunities