ITG & E-Commerce Operations Specialist

Job Description

Are you a data-driven commercial operations professional with a passion for analytics, reporting, and e-commerce? We're looking for an ITG & eCommerce Operations Specialist to provide the analytical and operational backbone that supports the growth of our International Trading Group (ITG) partnerships and emerging e-commerce ambitions.

In this role, you will transform data into actionable insights, build reporting frameworks and dashboards, support strategic decision-making, and help drive the development of our global e-commerce ambitions.

Key responsibilities

• Build and maintain ITG and e-commerce dashboards, reports, and performance tracking tools.
• Prepare executive-level presentations, business reviews, and meeting materials.
• Manage and enrich CRM data, distributor mapping, market intelligence, and competitive insights.
• Conduct market research, e-commerce audits, and platform benchmarking.
• Track commercial and e-commerce KPIs and provide actionable recommendations.
• Coordinate with different internal stakeholders (sales, marketing, IT, logistics,..) and external partners to support channel development initiatives.
• Identify and implement automation opportunities using Power BI, Power Automate, Excel, and AI-enabled tools.

Qualifications

What we're looking for

• Bachelor's or Master's degree in Business, Commercial Engineering, Data Analytics, or a related field
• Relevant experience in commercial operations, business analytics, sales support, channel management and/or e-commerce operations.
• Strong analytical skills with advanced Excel, Power BI, Power Automate / Power Apps, and VBA.
• Experience with CRM systems, SQL (SQL Server / Azure SQL), and database querying.
• Knowledge of e-commerce platforms, marketplaces, or digital distribution models.
• Excellent organizational skills, attention to detail, and a proactive mindset.
• Fluent in English; additional languages are a plus.

Additional Information

Why join Wolf Oil Corporation?

This is a unique opportunity to help build and shape a growing international function at the intersection of channel management, commercial analytics, and e-commerce. You'll play a key role in supporting strategic growth initiatives across global markets.

We offer you:

• a varied and challenging role within a dynamic company, with ambitious projects on the horizon;
• a family atmosphere with a diverse and international team of more than 300 specialists;
• an organization where there is room for initiative and creativity, a culture known for collaboration & collegiality;
• a solid training and support with personal development at the core;
• a competitive remuneration package supplemented with various extra-legal benefits.

Our products

We produce lubricants for all sorts of applications, from passenger cars to bikes and even construction machines, at our HQ in Hemiksem, Belgium. We blend these products in bulk as well as for our own two brands, Wolf and Champion. Thanks to the high quality of our products, we managed to engage in premium partnerships like WRC and Junior WRC, BMW EWC, Bud Racing,...

Our Way of Working

At Wolf Oil Corporation, our dynamic, innovative, and open structure reflects our values of being connected, committed to excellence, and entrepreneurial. This adaptability allows us to navigate the ever-changing realities of the industry with confidence. Like the essential flow of lubricants in an engine, our energy and teamwork drive us to go the extra mile, time after time.

As an organization

• We prioritize co-creation and teamwork, reflecting our belief in being truly connected.
• We maintain an agile and open approach, minimizing focus on hierarchy.
• We stay attuned to the world around us, fostering authentic, long-term business relationships.

Our colleagues

• Embody an entrepreneurial and adventurous spirit.
• See change as a catalyst for growth, embracing innovation.
• Share a can-do mentality, ready to roll up their sleeves when needed.
• Work pragmatically, both as individuals and in teams, staying committed to excellence in everything they do.