Job Description
The Role
This is a dynamic, people-first role where you’ll be a point of contact for our contractors and support with resume preparation, and team support to deliver an outstanding experience at every stage of the contractor journey.
What You’ll Do
Onboarding & Operations
- Assist contractors and clients with liaising with the payroll team to ensure payroll queries, timesheets, and admin support are answered.
- Coordinate contractor onboarding and extensions
- Maintain accurate contractor data and compliance records.
Contractor Care & Engagement
- Build strong relationships through regular check-ins
- Support contractor wellbeing, queries, and career goals
- Organise events and engagement activities
Resume & Candidate Support
- Post and manage job advertisements across relevant platforms to attract top talent
- Support candidate presentation and ensure profiles are accurately represented to clients
About You
- People-focused with a passion for delivering exceptional customer service and administration support.
- Highly organised with strong attention to detail and coordination skills.
- A confident communicator, able to engage effectively with a range of stakeholders
- Confident in providing administrative and operational support across multiple stakeholders
- Energetic, adaptable, and a true team player who thrives in a high-performing, fast-paced environment - and knows how to have fun while getting the job done
The Impact
You’ll play a key role in ensuring every contractor feels supported, valued, and set up for success.
Qualifications
While a background in dedicated admin and operations roles is desirable, we know that skills come from diverse backgrounds. This position would suit individuals with experience in:
Customer Service: If you know how to manage client relationships and solve problems on the fly.
Hospitality: If you excel under pressure, multitask effortlessly, and prioritise the customer experience.
Administration & Operations: If you already have a proven track record of managing workflows, data, and daily office logistics.
Additional Information
What’s in it for you?
- ‘Talent Time Out’ – 6 additional days per year for resting and recharging
- Award-winning workplace culture!
- Annual 'TALENTFEST' conferences
- Equity program (everyone gets a piece of the pie!)
- End of Month lunches
- Opportunities for development and career progression
To ignite and nurture creative, ethical, scientific minds that advance the human condition.
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