Account Representative

Job Description

Swift 7 Consultants is seeking a motivated and professional Account Representative to join our growing team in Hartford, CT. In this role, you will serve as a key point of contact for clients, build lasting relationships, and support business growth by delivering outstanding customer service and account management.

If you are a strong communicator who enjoys working with people and thrives in a collaborative environment, we encourage you to apply.

Responsibilities

• Build and maintain positive relationships with clients.
• Manage customer accounts and respond to inquiries in a timely manner.
• Understand client needs and provide appropriate solutions.
• Coordinate with internal departments to ensure excellent service delivery.
• Maintain accurate account records and documentation.
• Assist with account reviews, follow-ups, and ongoing client support.
• Identify opportunities to strengthen customer relationships.
• Contribute to achieving individual and team performance goals.

Qualifications

• Excellent communication and interpersonal skills.
• Strong customer service mindset.
• Professional attitude with a positive and proactive approach.
• Strong organizational and time management abilities.
• Ability to multitask in a fast-paced environment.
• Problem-solving and critical-thinking skills.
• Basic computer proficiency and willingness to learn new systems.
• Team-oriented with the ability to work independently when needed.

Additional Information

• Competitive salary ($47,000–$51,000 annually)
• Career growth opportunities
• Professional development and ongoing training
• Supportive and collaborative work environment
• Stable full-time employment
• Opportunity to work with an experienced and growing team