People & Culture Executive - Saudi Nationals only by law

Job Description

WHAT IS IN IT FOR YOU:

• Team member benefit card offering discounted rates in Accor worldwide
• Learning programs through our Academies
• Opportunity to develop your talent and grow within your property and across the world!
• Ability to make a difference through our Corporate Social Responsibility activities, like Planet21.

WHAT WE EXPECT OF YOU:

MAIN DUTIES AND RESPONSIBILITIES:    

Team member Relations

• Establish and maintain effective team member relations.
• Coordinate with all departments on human resources-related activities.
• Monitor and track annual and sick leave accruals.
• Support team member relations functions in consultation with HR leadership.

Documentation & Compliance

• Develop and maintain confidential team member files, records, and databases.
• Regularly update and audit team member files, ensuring proper documentation.
• Maintain and manage MIS (Management Information Systems) for all relevant processes.
• Ensure compliance with health, hygiene, security, safety, and fire regulations.

Administrative Support

• Organize and manage incoming correspondence, and handle responses appropriately.
• Manage the Director of Human Resources’ diary, appointments, and daily trace file.
• Arrange and take minutes for meetings, and circulate them to relevant stakeholders.
• Prepare letters, memos, and other documents using appropriate software tools.
• Handle incoming and outgoing mail, maintaining an organized filing system.

Coordination & Team Support

• Communicate professionally with internal and external customers.
• Foster positive working relationships to support team goals.
• Assist the HR team with administrative tasks as needed.
• Manage HR department stationery procurement and inventory.

Professionalism & Confidentiality

• Handle sensitive and confidential matters with appropriate discretion.
• Demonstrate courteous and professional behavior at all times.
• Inform HR leadership of important updates or concerns within the hotel.

Continuous Improvement & Personal Development

• Implement and evaluate HR practices for efficiency and effectiveness.
• Adhere to HR service standards and seek opportunities for improvement.
• Take ownership of personal and professional development.

General Responsibilities

• Perform tasks accurately, efficiently, and with dedication.
• Adhere to work schedules and demonstrate punctuality.
• Demonstrate enthusiasm and a customer-focused attitude.
• Take responsibility for fulfilling customer requests and inquiries.
• Perform additional duties as reasonably required by management.

Qualifications

• Strong organizational, communication, and interpersonal skills with the ability to handle confidential information discreetly.
• Proficient in Microsoft Office and HRIS/MIS systems; knowledge of local labor laws and HR best practices.
• Detail-oriented, proactive problem-solver with excellent time management skills.
• Professional demeanor, team-oriented, and committed to providing exceptional internal customer service.
• Flexible, adaptable, and eager to learn and grow in the role.
• Fluency in English (additional languages are an advantage).

Additional Information

• Bachelor’s degree in Human Resources, Business Administration, or a related field; HR certification (e.g., CIPD, SHRM) is a plus.
• 2–3 years of HR experience, preferably in recruitment, onboarding, and employee relations within the hospitality industry.