Hotel Operations Manager

Optimal, on behalf of a newly established premium boutique hotel in Amorgos, is seeking a Hotel Operations Manager for year-round employment.

Scope of Role

The Hotel Operations Manager will oversee the property's day-to-day operations, ensuring operational excellence, exceptional guest experiences, and the smooth coordination of all hotel departments. This is a highly hands-on role, ideal for a hospitality professional who thrives in a boutique environment and enjoys being actively involved in the daily operation of the hotel.

Key Responsibilities

• Oversee the day-to-day hotel operations across Front Office, F&B, and Housekeeping.
• Ensure a consistently high level of guest experience and service delivery.
• Support and guide operational teams in a hands-on, practical manner.
• Handle guest feedback and resolve operational issues in a timely and professional manner.
• Maintain smooth communication and collaboration across all departments.
• Ensure the consistent implementation of operational procedures and service standards.
• Contribute to the continuous improvement of the overall guest experience.

Requirements

• Previous experience in Hotel Operations or in a Front Office leadership role.
• Good knowledge of Property Management Systems, preferably Hotelizer.
• Strong operational mindset with a hands-on approach.
• Solid understanding of hotel operations and guest service standards.
• Ability to manage multiple priorities in a dynamic environment.
• Strong communication and problem-solving skills.
• Good command of the English language; additional languages will be considered an asset.

The Company Offers

• Competitive remuneration package.
• Single accommodation and meals provided.
• The opportunity to take an active role in the opening and shaping of a new boutique property.
• A close-knit, collaborative working environment.
• Year-round employment.

About Optimal

Since 2005, Optimal has provided unparalleled, bespoke HR services to large organizations and SMEs operating in the EMEA region. We pride ourselves on delivering a 360° business support platform to our clients through 6 service divisions:

• Talent Acquisition.
• HR Strategy & Talent Development.
• Learning & Development.
• Workforce Management.
• Recruiting.
• Outplacement.