Team Lead - Logistics OTC cash application process
Posted 1 day ago
Lead and manage end-to-end Order-to-Cash (O2C) operations with a strong focus on Cash Application and Collections. The role is responsible for ensuring accurate cash posting, effective receivables management, DSO improvement, operational excellence, and high-performing team management.
Requirements
Strong experience in Order-to-Cash (O2C) operations, specifically Cash Application and Collections.
Proven experience managing large teams (10–20+ members).
Strong knowledge of Accounts Receivable, aging management, DSO, and collection processes.
Experience handling customer escalations and dispute management.
Strong analytical, reporting, and stakeholder management skills.
Excellent communication, leadership, and people-management capabilities.
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DATAMARK, Inc. is a leading mid-sized Contact Center and Business Process Outsourcing (BPO) company headquartered in El Paso, Texas. We’re small enough to care yet big enough to serve the world’s leading brands. DATAMARK serves Fortune 500 companies and large enterprises from our global locations and delivery centers in the U.S., Mexico, and India.
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