Specialist- Process Expert (Logistics cash applications OTC)
Posted 1 day ago
Role Purpose
Support and manage Order-to-Cash (O2C) operations with a strong focus on Cash Application and Collections, ensuring accurate cash posting, effective receivables management, and healthy cash flow across the business.
Requirements
- Bachelor's degree in Commerce, Finance, Accounting, Business Administration, or related field.
- Experience in Order-to-Cash (O2C), Accounts Receivable (AR), Cash Application, and Collections processes.
- Strong understanding of payment processing methods including Lockbox, ACH, Wire, and Cheque.
- Knowledge of customer account reconciliation and receivables management.
- Experience in dispute management, deductions handling, and collection activities.
- Good understanding of KPIs such as DSO, Aging AR, Collection Effectiveness, and Unapplied Cash.
- Strong analytical, problem-solving, and stakeholder management skills.
- Excellent communication and customer interaction abilities.
- Proficiency in ERP systems and Microsoft Excel.
- Ability to manage multiple priorities and work in a fast-paced environment.
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DATAMARK, Inc. is a leading mid-sized Contact Center and Business Process Outsourcing (BPO) company headquartered in El Paso, Texas. We’re small enough to care yet big enough to serve the world’s leading brands. DATAMARK serves Fortune 500 companies and large enterprises from our global locations and delivery centers in the U.S., Mexico, and India.
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