Customer Service Representative (USRN Healthcare) - MOA Pasay
Posted 10 days ago
We are seeking Customer Service Representatives for a growing USRN Healthcare account based in MOA Pasay, supporting patients, members, and healthcare providers.
Key Responsibilities:
- Handle inbound and outbound calls, emails, or chats related to healthcare services
- Assist patients and members with benefit verification, claims status, billing inquiries, and coverage details
- Provide accurate information regarding healthcare plans, policies, and procedures
- Coordinate with healthcare providers, insurance companies, and internal departments
- Document interactions and maintain updated patient/member records in the system
- Address and resolve customer concerns in a timely and professional manner
- Escalate complex or clinical-related concerns to appropriate teams when necessary
Requirements
- Must have at least 1 year in Clinical Disability Claims experience, preferably with Short Term/Long Term Disability
- Preferably with hospital bedside experience, handling intensive care
- Amenable to work on graveyard shift and shifting schedule
- Willing to work fully onsite in MOA Pasay with the possibility of shifting to a hybrid work schedule
Benefits
- Free HMO
- Free Dependents
- Night Differential
- Program Incentives
Please note that this is contingent to the final company or account you'll be profiled to.
Other open roles at Tasq Staffing Solutions, Inc.(6)
Founded by experts with more than 70 years of collective experience in the staffing solutions industry, TASQ understands the unique challenges in the talent acquisition space and is committed to being the trusted partner of companies in their pursuit of hiring the best people to fill their manpower needs. Composed of highly skilled team members who have worked with organizations ranging from small-to-medium entities to large-scale enterprises (including Fortune 500 companies), TASQ is fully capable of meeting staffing demands at all levels and across different industries. Talent Acquisition delivered with Speed and Quality… that’s the TASQ guarantee!
Key team members
Praadhip Sathyan
Luisa Panaligan
Yan Gamba
Erika Anelle D.
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