Delivery Specialist

Job Description

Join our Transportation team as a Delivery Specialist, and you will be part of an award-winning Supply Chain team that is committed to safety and Customer excellence every day. At Tessenderlo Kerley, our transportation team is a vital artery of our success. Our safety-focused team thrives in offering innovative solutions and high-quality, reliable transportation services in a demanding growing business culture. 

As the Delivery Specialist, you will be working with three other specialists, focusing on safely managing bulk and packaged shipments to customers and terminals. You will work closely with truck drivers, third-party carriers, supply chain peers, and sales teams to ensure we are meeting and exceeding customer expectations.

If you are detailed oriented, enjoy solving problems, and helping people all while having fun with a collaborative team, then I invite you to learn more and apply.

What you will do:

As the Delivery Specialist, you will be versed in all aspects of dispatching/delivering freight, including bulk tanker operations, rate negotiations, DOT compliance, etc.  You will manage and arrange safe transit of liquid bulk shipments for Tessenderlo Kerley's Customers. 

Some of your ongoing responsibilities might include:

• Daily interface with the customer in a courteous manner, using independent judgment when handling loads based on the economics of the situation, equipment specifications, availability, and driver availability.
• Keep the Customer apprised of the delivery status.
• Ability to work with Supply Chain peers (planners, Tessenderlo Kerley plant sites, Customer Service, Sales, etc.) in order to forward-manage your trucking assets
• Collaborate with 3rd party carriers, Supply Chain peers, Sales, etc. to develop efficient routes for various lanes of shipping
• Direct all activities related to distribution, routing, tracking, and costing.
• Investigate various complaints and inquiries in order to arrive at a satisfactory result for TKI Customers.
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• Partner with 3rd party carriers/dispatchers to ensure all DOT regulations are followed, including Hours of Service requirements.
• Identify areas of opportunity to reduce cost without jeopardizing service.
• Develop and nurture relationships with internal and third-party transportation service providers.

Qualifications

What we will need from you:

• HS Degree or GED is required.
• Working knowledge of 49 CFR.
• 2-3 years’ experience with truck dispatching, preferably (but not required to be) with bulk tankers
• Execute during seasonal spikes in demand for trucks
• Fundamental mathematical and negotiation skills are required.
• Excellent verbal and written communication skills.
• Ability to communicate in a concise, professional, effective manner
• Proven track record of agility to respond to customer changes.
• Fundamental literacy with basic computer programs (MS Office Suite, independent ERP system, etc.)
• Experience with SAP is preferred but not required
• Set high standards of performance for self; assuming responsibility and accountability for completing assignments or tasks.

Additional Information

Why join Tessenderlo Kerley:

• Work/life balance
• Fun and rewarding environment
• Learning, development, and teamwork
• Community involvement/outreach
• Challenging and meaningful work

Benefits & Rewards:

• Medical-Dental-Vision-Prescription (low employee premiums!)
• 401k Plan with a dollar for dollar matching, up to the first 5% of employee contribution
• 401k Company Retirement Contribution at year-end, equal up to 4% of annual base salary
• Short-Term Incentive awards based on measured performance criteria
• Life Insurance – 2x Annual Base Salary
• Paid vacation & sick time & 10 paid holidays per year
• Tuition Reimbursement- up to $5,000 per calendar year- Non-Taxable
• Adoption Assistance-up to $7,500 in reimbursement assistance
• Business Travel Life & Accident Insurance
• Flexible Spending Account
• Telemedicine program - for you and your dependents
• Long-Term Disability insurance
• Company referral program

Tessenderlo Kerley, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.