Retail Experience Manager Multi-Store Operations | Customer Experience | Sales Leadership
Posted 3 days ago
Job Description
Our client is a leading consumer retail organization recognized for delivering world-class customer experiences through innovation, operational excellence, and people-centered leadership.
With a strong footprint across the U.S. market, the company is looking to strengthen its retail leadership structure by bringing in a high-impact Retail Experience Manager to drive performance, customer engagement, and operational consistency across multiple store locations.
Qualifications
Ideal candidate
• Bachelor’s degree in Business, Operations, Marketing or related field preferred.
• Minimum 5 years of leadership experience in retail operations.
• Strong multi-unit retail management experience preferred.
• Proven track record in customer experience and sales performance.
• Experience managing P&L, operational expenses and revenue performance.
• Background in consumer electronics, retail or high-volume customer environments is highly desirable.
• Strong people leadership and talent development capabilities.
• Experience leading customer-centric transformation initiatives.
• Bilingual English / Spanish highly preferred.
Core competencies
• Retail leadership
• Customer experience excellence
• Sales growth
• Multi-site operations
• P&L management
• Employee development
• Operational efficiency
• Strategic thinking
• Performance management
Additional Information
Compensation: $110,000 – $145,000 USD annually + Bonus + Full Benefits
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ELITEBRAIN is a premium Executive Positioning and Strategic Career Advisory firm focused on helping executives, leaders and high-potential professionals strengthen their visibility, positioning and access to strategic opportunities in today’s evolving global market. Backed by over 41 years of executive search and international talent experience through CONFISA GROUP, EliteBrain was created to support professionals beyond traditional recruiting or career coaching models. Our approach combines: Executive Positioning Strategic Networking LinkedIn Visibility Career Strategy Executive Branding Market Intelligence International Opportunities AI-Enhanced Career Advisory We work closely with executives and professionals seeking to: elevate their professional positioning, strengthen their market visibility, expand strategic relationships, explore hidden opportunities, navigate career transitions, and create long-term professional growth strategies. At EliteBrain, we believe today’s professional world is no longer driven only by experience — but by visibility, positioning, relationships, adaptability and strategic presence. EliteBrain Executive Positioning • Career Strategy • Global Opportunities
Key team members
Juan Carlos Jaramillo I.
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