About the job

You understand how to use the different IKEA sales and communication channels and know-how for the different customers you meet;
You continuously keep yourself updated on the home furnishing products and in-store services and promotions to help customers make informed choices.
Approach and listen to the customers at all time; in order to provide in-depth product knowledge.
Understands the needs of the customer’s Life at Home and shares this knowledge with the customer and co-workers.
Ensuring high level of customers’ satisfaction by assessing customers’ needs, providing information and assistance when required.
You ensure the respective home furnishing business area are clean, tidy, items are on displayed, priced and fully stocked to provide an easy shopping experience for the customers.
Actively steering top selling and prioritized products to maximize sales.
Act and response quickly on commercial opportunities; changing availability of products (overstock and out of stock) and customer feedback.
Analyse your activity performance: identify successful activities, solutions and ideas, and use this information to improve your planning of future activities.
You tidy up the store to ensure all loose hand articles are collected and returned to the respective home furnishing business.

Your profile

You have an interest in home furnishing and people’s everyday life at home.
Experience of working in a fast-paced environment, customer-focused and service industry.
Strong understanding of what excellent customer service looks like and good problems solving skills.
Ability to handle customer enquiries.
Good attention to details and have the ability to prioritise and organise work in order to make the most efficient use of time available.
Able to perform manual tasks and/or must be able to stand for long hours during retail hours
You are able to commit to working on shift work, weekends and public holidays
Good Sales experience and able to actively sell through understanding of customer’s needs.
Strong knowledge in Microsoft Office. Crucial to have good computer knowledge.
Able to commit 3months for the role.
Training will be provided.

IKEA Alexandra : Part-Time Sales Associates