Job Description

Purpose of the Role

The Principal Delivery Lead is responsible for leading the successful delivery of a portfolio of complex projects and programmes across the T&T business. The role provides strategic leadership to project teams, ensuring safe, commercially successful and high-quality delivery while developing long-term client relationships and supporting business growth.

The role is accountable for operational performance, financial outcomes, governance and people leadership, creating an environment where teams consistently deliver exceptional client outcomes.

Key Responsibilities

Leadership & Delivery

Lead the delivery of a portfolio of projects from opportunity through to completion.
Provide strategic direction and governance across multiple project teams.
Ensure projects are delivered safely, on programme, within budget and to agreed quality standards.
Drive consistency in project delivery through best practice, robust governance and continuous improvement.
Champion a culture of accountability, collaboration and high performance.

Client Leadership

Build trusted relationships with senior client stakeholders.
Act as an executive sponsor for key client accounts.
Understand client business objectives and translate these into successful delivery solutions.
Identify opportunities to enhance client value and grow long-term partnerships.

Commercial Performance

Own the financial performance of the delivery portfolio.
Ensure strong commercial governance throughout project lifecycles.
Drive profitable delivery through effective forecasting, resource management and risk mitigation.
Support work-winning activity through client engagement, solution development and bid leadership.

Operational Excellence

Ensure compliance with all governance, quality, health & safety and regulatory requirements.
Lead project reviews, assurance activities and performance reporting.
Drive lessons learned and continuous improvement across delivery teams.
Promote innovation, digital delivery and modern project management practices.

People Leadership

Lead, coach and develop Project Managers and delivery teams.
Build capability through mentoring, succession planning and professional development.
Create an inclusive, collaborative and high-performing culture.
Support recruitment and talent retention aligned to business growth.

Success Measures

Safe delivery across all projects
High client satisfaction and repeat business
Delivery to programme and budget
Portfolio profitability
Effective resource utilisation
Strong employee engagement and retention
Successful implementation of governance standards
Growth of strategic client accounts

Qualifications

Experience within Technical & Transformation, FM, Construction or Property.
Professional Project Management qualification (APM, PRINCE2, PMP or equivalent).
Degree in Engineering, Construction, Project Management or related discipline.
NEBOSH or equivalent Health & Safety qualification
Fluent in both Dutch & English

Additional Information

Our inspired people share our vision and mission. We provide a great place to work, where each person has the opportunity and voice to affect change.

We want our people to succeed both in work and life. To support this we promote a healthy, productive and flexible working environment that respects work-life balance.

Turner & Townsend is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees and actively encourage applications from all sectors of the community.

Please find out more about us at www.turnerandtownsend.com/

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