Sales Development Representative (SDR) - Microsoft Licensing and Renewals

Job Description

We are hiring a high-energy, outbound-focused SDR to create pipeline and support licensing renewals across Microsoft Commercial, GCC, and GCC High environments.

Your number one goal is to set qualified appointments for Sellers by proactively going after cold and warm leads. Your second priority is calling down Microsoft licensing renewals to surface timing, risk, and expansion opportunities.

This role also partners closely with Marketing to surface customer wins, identify trends, and improve messaging through real-world insight.

This is a front-line revenue role for someone who wants to hunt, win, and be paid for results.

What You’ll Do

· Prospect into target accounts through outbound calls and emails to book qualified Seller meetings

· Follow up on cold, warm, and Marketing-sourced leads

· Call down licensing renewals to identify renewal timing, risks, and expansion signals

· Prepare Sellers with clear context and meeting notes

· Own the Sales Accepted Lead (SAL) feedback loop and provide actionable input to Marketing

· Identify customer wins, objections, and trends to support case studies and go-to-market collateral

· Maintain accurate CRM data to support pipeline and renewals visibility

· Represent Agile IT with professionalism, energy, and strong written communication

How Success Is Measured

KPIs are based on both individual contribution and team success, including:

· Qualified meetings accepted by Sellers

· Quality of outbound and cold-sourced meetings

· Renewal conversations surfaced

· Pipeline influence and Seller readiness

· Usefulness of feedback and insights shared with Marketing

Qualifications

Who You Are

· A motivated self-starter with energy, confidence, and urgency

· Comfortable creating conversations from scratch

· Engaging, personable, and credible with customers

· Hungry to win, learn fast, and earn more through performance

· Curious, coachable, and able to figure things out independently

· Reliable, organized, and known for follow-through

What You Bring

· Customer service experience with a strong focus on excellence

· Excellent written communication skills

· Aptitude and willingness to learn Microsoft licensing across Commercial, GCC, and GCC High

· Experience in SDR, outbound sales, renewals, or customer-facing roles preferred

· CRM experience is a plus

This role requires consistent outbound activity, ownership of outcomes, and a team-first mindset. It is a strong foundation for growth into advanced licensing, sales, or revenue leadership roles.

Additional Information

Compensation & Benefits:

• Competitive executive compensation (base salary + commission):

• Base $60,000–$75,000 with OTE of $130,000–$150,000 based on performance and team success.

• Comprehensive benefits package (medical, retirement plan, PTO, professional development).

• Mission-driven work that directly strengthens the national security supply chain.