Lead Associate - Operations

Job Description

LEAD ASSOCIATE- ACCOUNTS PAYABLESBrief Job Description: To handle Accounts Payables Global operationsKey Accountabilities:1) To function as per the Service Level Agreement2) To achieve all the SLA’s & key Performance Indicators as set by the Team manager.3) To function as per ISO 9001: 2000 procedures.4) To be willing to work in all shifts (including nights).5) Adhere to reasonable operational requests from the management.6) To attend all meetings and trainings as per requirements.7) Conduct trainings for new joiners, submit accreditation to the client8) Drive initiatives and Team building activities.9) Work very closely with teams across delivery locations and client.JOB RESPONSIBILITIES:1) To monitor and ensure the quality & quantity targets set for the team.2) Experience in leading small team sizes and work close with them.3) Distribution of invoices between team members and ensure performance4) Working knowledge in different Accounts Payable processes, like master data maintenance, invoice processing, payments and help desk in SAP / Oracle ERP’s5) Coordinating between different processing teams and resolve issues & queries.6) Preparing different MIS, SLA & KPI reports on a periodical basis.7) Good Communication & coordination between team members.PERSON SPECIFICATIONSESSENTIAL DESIRABLEWork Experience (Mention No. of years):• The candidate should have 4-5 Years of Work Experience in F&A in the area of Accounts Payables.• Prior experience in service/ BPO industry • Has prior customer handling experience.• Prior experience of relevant industry Knowledge/Qualifications/ Competency:• Commerce Graduate• Good Communication Skills• Proficiency in Microsoft Office skill - Additional Post graduate / Management or finance related courses would be an added advantage. Capabilities:• Domain expertise (F&A, AP)• Analytical ability• Detail oriented• Ability to work efficiently in a fast paced environment.• Flexibility to work in different shifts Special Role (Customer Specific Requirement) Exposure to Accounting in Oracle fusion ERP.-Experience in being part of process improvement / transformation initiatives.

Qualifications

Commerce Graduate