Forward Deployed Engineer

The Role

Lyrebird is expanding its enterprise footprint across healthcare systems in Australia, the UK, and the UAE, and this role sits at the sharp end of that growth. As a Forward Deployed Engineer, you'll be the technical bridge between our product and the complex environments our largest customers operate in. You'll design and deliver integrations across HL7, FHIR, EMRs, and enterprise auth systems, working directly with pre-sales to unblock deals and with engineering to ensure the solutions you build find their way into the core platform. Your work isn't just support. It ships.

This role suits an engineer who thrives in ambiguity and finds energy in variety. You move comfortably between writing production-grade TypeScript and sitting in a room with a hospital CTO, earning trust with both your code and your communication. You're a natural problem-solver who takes pride in solutions that are elegant enough to scale, and pragmatic enough to ship. If you want your work to matter immediately, to real customers in real clinical settings, this is that job.

About Us

Lyrebird Health is building the medical intelligence layer for modern healthcare. Today, we offer a clinical AI platform purpose-built to elevate the standard of care across all clinical settings. The platform brings together ambient realtime document creation, intelligent document management and clinical workflow automation, native patient data integrations across siloed health systems, and a patient and clinical communications layer.

This system delivers better patient outcomes. By empowering clinicians with higher quality and more three-dimensional patient information at the right time, lightening the clinician’s mental load during consults, automating comms that increase velocity of action around a patient, and keeping the patient in the loop the entire time; the experience of delivering, and receiving care, are being completely transformed.

Every year in Australia, ~3000 people die from preventable medical errors. Not from incurable diseases, but from misdiagnosis, missing information, and clinicians making decisions under impossible circumstances. This transformation can’t come fast enough.

What you'll do

• Design and develop integrations across HL7, FHIR, REST APIs, SSO, and EMR platforms

• Build SDKs, connectors, and custom features that are architected to scale with the core product

• Prototype and deliver integration solutions that resolve technical blockers during pre-sales cycles

• Contribute production-grade code that lands in the core platform, not just one-off scripts

• Write clear technical documentation, implementation guides, and API references that customers and internal teams can rely on

• Collaborate across Engineering, Product, and Pre-Sales to align customer solutions with the product roadmap

• Work to customer schedules across Australia, UK, and UAE, with occasional travel for key accounts

What you'll bring

• Strong hands-on coding skills in TypeScript and JavaScript, with clean, production-ready output

• Proven experience building and consuming REST APIs and webhook-based integration systems

• Solid understanding of OAuth, token-based auth, and secure integration practices in regulated environments

• An application-focused engineering mindset with baseline skills in AWS and networking

• The communication skills to work directly with enterprise technical stakeholders and earn their trust

Nice to have

• Familiarity with additional languages such as C#, PHP, or Java

• Experience with healthcare data standards including HL7, FHIR, and MLLP

• Awareness of data residency and privacy requirements in regulated sectors

• Prior experience in a forward deployed, solutions engineering, or customer-facing technical role

   

When clinicians spend less time on documentation, they spend more time with patients. The work you do here, unblocking a deal, shipping an integration, writing an API guide, flows directly into that outcome. You'll be a technical force-multiplier for some of the most important customer relationships Lyrebird has, and the solutions you build will shape how we scale.

We're building a team that reflects the diversity of the people who benefit from our work. We want Lyrebird to be a place where everyone feels safe, supported, and able to thrive. If you're from an underrepresented background in tech, we strongly encourage you to apply, even if you don't meet every requirement.