FBS Senior Director Finance Data & Analytics

FBS – Farmer Business Services is part of Farmers Insurance operations with the purpose of building a global approach to identifying, recruiting, hiring, and retaining top talent. By combining international reach with US expertise, we build diverse and high-performing teams that are equipped to thrive in today’s competitive marketplace.

We believe that the foundation of every successful business lies in having the right people with the right skills. That is where we come in—helping Farmers build a winning team that delivers consistent and sustainable results.

Since we don’t have a local legal entity, we’ve partnered with Capgemini, which acts as the Employer of Record. Capgemini is responsible for managing local payroll and benefits.

What to expect on your journey with us:

• A solid and innovative company with a strong market presence

• A dynamic, diverse, and multicultural work environment

• Leaders with deep market knowledge and strategic vision

• Continuous learning and development

This position is part of a newly established team created to enhance enterprise decision-making through timely, accurate, and forward-looking financial and operational insights. This role leads the development and implementation of finance advanced modeling capabilities, leveraging data, actuarial analysis, predictive analytics, and statistical techniques to strengthen enterprise decision-making. The position is responsible for delivering timely, accurate, and forward-looking financial and operational insights that support strategic planning, business performance, and enterprise objectives.

Key Responsibilities

•Directs the development and implementation of advanced modeling techniques to optimize finance strategies. Ensures modeling efforts contribute to profitable revenue growth.

•Leads technical analysis of market intelligence, predictive modelling, and pricing assumptions. Establishes analytics philosophies that align with financial objectives and measure progress toward targets.

•Adjusts finance strategies based on performance metrics and market demands.

•Applies knowledge of key business drivers and the factors that maximize performance to provide insights for annual financial plans including rate activity, policies in force, revenue growth, loss trends, and other key components.

•Oversees financial projections and scenario analyses to support strategic planning and risk assessment. Uses predictive analytics to generate accurate forecasts that align with business objectives.

•Develops and implements customer behavior segmentation and targeting strategies using predictive modeling. Drives marketing decisions that optimize customer selection and revenue.

•Guides product development by leveraging advanced modeling and actuarial analysis to inform product innovation, market alignment, and revenue growth potential.

•Establishes data-driven strategies to enhance customer retention and loyalty.

•Collaborates with cross-functional teams to improve customer experience and promote long-term engagement.

•Analyzes performance metrics for direct marketing and media investments while providing insights to balance profitability, customer engagement, and competitive positioning.

•Builds team capabilities in data analytics, predictive modeling, and actuarial analysis to drive continuous improvement.

Requirements

• 9+ years of experience required in a similar role
• Full English Fluency
• BS: Actuarial science, data science, mathematics, statistics or related field. Masters: Desirable
• Insurance & Pricing Experience (MUST)

Technical & Business Skills

• Programming Language: Python, SQL, R, Data Visualization Tools
• Predictive Analysis, Modeling, Analytical Skills
• Hands On – Leverage Actions, Proactive, innovation-driven mindset
• Lead in ambiguity
• Strong verbal and written communication and listening skills
• Translate technical to nontechnical audience
• Possesses strong technical aptitude
• AI knowledge, Automation, LLMs, Copilot and Claude (PLUS)
• Fellowship designation from a recognized actuarial organization is required, such as FCAS or an equivalent local credential.

Benefits

This position comes with competitive compensation and benefits package:

1. Competitive salary and performance-based bonuses
2. Comprehensive benefits package
3. Career development and training opportunities
4. Flexible work arrangements (remote and/or office-based)
5. Dynamic and inclusive work culture within a globally renowned group
6. Private Health Insurance
7. Pension Plan
8. Paid Time Off
9. Training & Development