TL IT - IT Operations

Job Description

- Manages and supervises the IT / IT Operations org unit according to defined objectives and KPIs
- Identifies potential for improvement in area of responsibility, offers consulting and contributes to improvement of service delivery
- Takes responsibility for standard & governance adherence and process execution
- Leads the direct reports in the area of responsibility
- Plans the regular team activity in order to cover all the activity stages and reply to all the requests received
- Defines the team members’ objectives, tasks and responsibilities. Provides clear instructions, monitoring and evaluation of the results
- Identifies the training and development needs of direct reports, follows the subordinates' professional development and provides assistance for using newly acquired knowledge
- Proposes and applies measures for improving team performance, organizational flexibility, diversity, succession planning, coaching, change management and personal growth
 

Qualifications

• University Degree Related Field 
• Experience : Min 5 years in the IT
• Lead and manage country IT Operations.
• Ensure reliable IT service delivery and infrastructure support.
• Monitor KPIs and drive continuous improvement.
• Manage team performance, development, and resource planning.
• Ensure compliance with IT standards, governance, and company policies.
• Support business needs and operational excellence.

Additional Information

People of all genders are always meant equally; for linguistic simplification and better readability, only the masculine form is used in the text.
LEONI processes your application data in an IT-system that is consistent across the company and uses Foreign Service providers. By sending your application, you agree to this procedure. LEONI ensures the compliance with data protection. 

LEONI Wiring Systems Tunisia SARL